Herb Chambers Ford of Westborough

The service department is wonderful!! Very courteous and helpful. They fit me in right away when I called. I liked when the manager/advisor actually stated if you were my sister I would recommend. I thin helpful. They fit me in right away when I called. I liked when the manager/advisor actually stated if you were my sister I would recommend. I think that way of thinking goes a long way. More

Micheal at the Service desk was extremely helpful. He kept me informed everyday on the update of my car (car was at the dealership for a total of 9 days). kept me informed everyday on the update of my car (car was at the dealership for a total of 9 days). More

Great deal from the start. Everything was easy, I live on the Cape and they even delivered the car to me and hooked up Ford Pass, and my phone. Best car buying experience I have ever had. on the Cape and they even delivered the car to me and hooked up Ford Pass, and my phone. Best car buying experience I have ever had. More

No games right to the point didn’t have to go back-and-forth 50 times to get the deal I wanted very polite very professional made buying a truck stress-free this is my third truck from Herb Chamb back-and-forth 50 times to get the deal I wanted very polite very professional made buying a truck stress-free this is my third truck from Herb Chambers I recommended this dealership to any body Looking for a No hassle stress-free buying experience More

I was truly impressed with the assistance and advice I received during my purchase of a new car at Herb Chambers Ford. Paul is a great sales professional who helped me at every step. Brenda is a fantastic received during my purchase of a new car at Herb Chambers Ford. Paul is a great sales professional who helped me at every step. Brenda is a fantastic financial expert who made my purchase as easy as possible. Thanks to the team! More

Repair Service at Herb Chambers Ford of Westborough is outstanding! I highly recommend them. We live in a time of extraordinary challenges, and Rick and the team were so helpful and supportive in followi outstanding! I highly recommend them. We live in a time of extraordinary challenges, and Rick and the team were so helpful and supportive in following through on an important repair for my Ford vehicle. They put a premium on excellent customer service. I have said this before, but when it is time to buy a new vehicle I intend to start at Herb Chambers Ford of Westbrough. More

Heather is the Best Service Person I scheduled a service appt. for an Oil change and tire rotation, after i arrived Heather noticed my tires were worn and one had a sidewall issue, Heat I scheduled a service appt. for an Oil change and tire rotation, after i arrived Heather noticed my tires were worn and one had a sidewall issue, Heather communicated with me and had 4 new tires installed for me. Heather went above and beyond by dropping me off and picking me up when the car was completed. Not to mention washed and cleaned the car. People like Heather is why i keep coming back. Two cars and 10 work trucks Heather earned my service. More

Heather Emond was amazing! Exceptional customer service!! Heather's communication is the reason I am giving my experience a 5 star rating. Heather was also able to help me get a loaner car while my car was Heather's communication is the reason I am giving my experience a 5 star rating. Heather was also able to help me get a loaner car while my car was being worked on. Thank you Heather! More

Great Work, 2020 GT350 Heritage Edition Ford announced the 2020 GT350 Heritage Edition in Dec 2019, a limited edition to honor the 1965 Shelby. I was very interested in a GT350, especially Ford announced the 2020 GT350 Heritage Edition in Dec 2019, a limited edition to honor the 1965 Shelby. I was very interested in a GT350, especially this one with the 1965 color schemes that work so well on this car. I contacted several Ford dealers and none were aware of this model. I emailed Jillian via their Internet Sales and she worked to confirm Herb Chambers could help with the order. David Chapin, Sales and Jason Lehner, General Sales Manager, helped me at the dealership to configure and order the car. Great communication on the status of the order during the COVID-19 period. The car was delivered in early July 2020 and it was everything I expected, right down to making sure all delivery items on my list were completed. David did a great job showing me all the GT350's features and setting up my phone. More

David Chapin was excellent to work with throughout the sales process. I don't think that 25 words are needed to make this page move forward! sales process. I don't think that 25 words are needed to make this page move forward! More