Herb Chambers Ford of Westborough

Great Sale and Follow up after the sale! I recently purchased a 2 year old explorer from the dealership. It had a couple of dings and an area on the front that needed some body work. The te I recently purchased a 2 year old explorer from the dealership. It had a couple of dings and an area on the front that needed some body work. The team was able to get these issues resolved within a few days, and the truck looks like new. I have purchased used cars in the past from other dealerships, and the quality of work after the purchase left a lot to be desired. It is good to deal with an honest team that comes through for their customers. Also, the sales team was on point when it came to communication. they gave us regular updates, and made the entire experience painless. Good team effort More

It was very good and and want to thank everyone involved. When you can buy the vehicle you want enjoy the experience plus feel you got the best deal possible what else could you want in a dealership. When you can buy the vehicle you want enjoy the experience plus feel you got the best deal possible what else could you want in a dealership. More

Great buying experience No hassles, no pressure just a great buying experience. Fairly valued my trade and worked through incentives to give me the best deal possible. Woul No hassles, no pressure just a great buying experience. Fairly valued my trade and worked through incentives to give me the best deal possible. Would definitely recommend. More

Simple Process I want to say that the process from start to delivery was very simple. I had identified the vehicle I wanted, and Marie and Michael made the sale pro I want to say that the process from start to delivery was very simple. I had identified the vehicle I wanted, and Marie and Michael made the sale process very simple. More

Attentive service was very good , I was kept up to date on the status of my truck and I was offered a loaner when they they thought my truck might need to be th service was very good , I was kept up to date on the status of my truck and I was offered a loaner when they they thought my truck might need to be there over night. More

Nice sales people I love to buy a new car en herb Chambers good people very friendly staff and the workers very good in to my loan thank you very much I love to buy a new car en herb Chambers good people very friendly staff and the workers very good in to my loan thank you very much More

Straight Forward Purchased a car at Ford, Everything move along quickly, great team to work with, from Sales right through to Finance. I would do it again. Purchased a car at Ford, Everything move along quickly, great team to work with, from Sales right through to Finance. I would do it again. More

Pleasant, No-Pressure Experience Warmly greeted and attended to. Extensive inventory. Invited to take leisurely test drives to experience car on local roads and highways. Absolutely N Warmly greeted and attended to. Extensive inventory. Invited to take leisurely test drives to experience car on local roads and highways. Absolutely NO pressure, and never felt rushed. Every question answered. We came to buy used and brought home new! Extremely positive car shopping/buying experience. Would absolutely recommend as well as buy again from this dealer. More

Smooth, Easy and Fair Purchasing a car from Herb Chambers Ford in Westborough was a fantastic experience. This is the second car I have purchased from them and will continu Purchasing a car from Herb Chambers Ford in Westborough was a fantastic experience. This is the second car I have purchased from them and will continue to go there for all my car needs. I always feel they are being fair and honest and not just looking to make a quick dollar. Because of this the experience is not frustrating and goes much faster. I can't thank Miguel and Jeff enough for their help and the turn over service they provide at the end to ensure I know all the features of the car (even highlighting important parts of the user guide!). More

Great service experience! The sales, staff & general manager are top notch people. I had a few issues with my vehicle and they fixed everything right away, without any problems The sales, staff & general manager are top notch people. I had a few issues with my vehicle and they fixed everything right away, without any problems. I appreciate that they did everything they could to make me happy and get my vehicle fixed properly. Thank you to everyone for your help! Your a great team! More