Herb Chambers Ford of Westborough

Repeat Customer Another extremely satisfied purchase from Herb Chambers Ford of Westborough. I leased a new 2014 Explorer Limited, fully loaded from George Asare and Another extremely satisfied purchase from Herb Chambers Ford of Westborough. I leased a new 2014 Explorer Limited, fully loaded from George Asare and I could not be happier with my purchase. I turned in my 2013 XLT Explorer as I had put a lot of unexpected miles on it and got a very fair trade in price for it and made the decision to upgrade to the Limited model, George, Aaron, and Edgar made the process so easy and with such a fair price I of course signed on the dotted line. These guys are true professionals and are nothing like some of the other car dealers out there that just want your money and never want to hear from you again. I came all the way from Hampton NH just to work with these guys with many other ford dealers in my area that I could have purchased from. I got my new explorer delivered at my town hall in NH and was so beyond happy with it. Thanks again guys and I will be back! More

STELLAR CUSTOMER EXPERIENCE It isn't often that the words 'exceptional customer service' and auto dealer or sales consultant are in the same sentence. On referral from a trusted It isn't often that the words 'exceptional customer service' and auto dealer or sales consultant are in the same sentence. On referral from a trusted friend, I paid a visit to George Asare (6/14/14). I was greeted warmly and genuinely by everyone and welcomed graciously by George, who from the time I arrived until the time I left provided me with the utmost respect, customer service, great conversation that evolved around car buying short/long term education and solutions, and the overall best car buying options that worked best for me. Because of George's great knowledge and business sense, along with his direct and truthful professionalism, coupled with his Assistant Nancy's friendly interactions, and Edgar Rivera's additional professionalism in the process, I am the lessor of a 2014 F150 STX Truck which I am madly in love and obsessed with! Clearly all of these people I've mentioned are very passionate about representing the Herb Chambers franchise and absolutely enjoy what they do. Consider me a loyal customer for life! Thank you! -jm More

A sales person kept there promise!!! THank you George Asare! Usually when you call a dealership or fill out a form they say come in and we can get you in a car today. THat does not always happen but at Herb Cha Usually when you call a dealership or fill out a form they say come in and we can get you in a car today. THat does not always happen but at Herb Chambers Ford of Westborough,MA kept that promise. George Asare took the time to make sure he kept his promise and Edgar Rivera made the numbers do their magic and I drove home in a new car the same day. THank you everyone at Herb Chambers Ford that made that happen. More

Excellent experience I bought a 2011 Ford Edge. I had good fortune to work with George Asare. He is one of the best car salesman that I have ever worked with. He is knowle I bought a 2011 Ford Edge. I had good fortune to work with George Asare. He is one of the best car salesman that I have ever worked with. He is knowledgeable, enthusiastic, gives straight answers and knows his product. Usually buying a car is not one of my favorite things. Thanks to George and other personnel it was great. The car is great and I expect to enjoy it for many years. More

Outstanding sales person, Paul Scannell Upon arrival at Herb Chambers Ford, we were greeted immediately by Paul Scannell. Paul was very friendly and patient during our buying experience. H Upon arrival at Herb Chambers Ford, we were greeted immediately by Paul Scannell. Paul was very friendly and patient during our buying experience. He was very knowledgeable about the brand and the specific vehicle we were interested in buying (2014 F250). At one point he went out of his way to bring over a service tech to answer one of my questions on vehicle maintenance. Upon delivery of our Ford truck, Paul took whatever time was needed to go over all features and operation and insure that we fully understood everything. I would highly recommend this sales consultant and also recommend this dealership to anyone considering purchasing a Ford vehicle. More

After a miserable run around at a competing dealership, I called Herb Chambers looking for a 2013 F-150 for my small business. What a difference. Tom Quirk arranged to get exactly what I wanted rather than called Herb Chambers looking for a 2013 F-150 for my small business. What a difference. Tom Quirk arranged to get exactly what I wanted rather than giving me a hard sell to take what was in inventory. George Asare handled the details of the sale, financing and registration, and I know he worked hard to make it all go smoothly for me. They both did. I highly recommend this team. I got what I needed at a very fair price and drove away appreciating their excellent service. They're my go-to guys from now on. More

I bought a new 2014 Fusion Hybrid. I got the car I wanted, which was not in inventory, so they found it and brought it to me. The sales experience was the easiest I have ever had. I got what I wanted, wanted, which was not in inventory, so they found it and brought it to me. The sales experience was the easiest I have ever had. I got what I wanted, at a fair price, and NO HASSLES! They worked with me to get the price level I could afford, gave me a fair trade in value on my old car, and it was all so easy. Why can't all car dealers and salesmen be this good? I went to several other dealers and got so tired of being hammered on, I started getting rude back to them. At Herb Chambers, I was treated with respect and they were genuinely nice to me. As long as this new Ford holds up ok, I will buy more cars from Ford at Herb Chambers. So far so good, got the most for my money, and everything is going very well. I have to say, my first car was a 65 Ford Mustang, and then a 68 Ford Galaxy which I really liked, back in the day. Ford and GM suffered from some Quality of Design issues for quite a while after that, so I went foreign to the competition that I felt produced better cars. This new Fusion was part of a comparison shopping plan to try to find the best car for the money. I avoided GM cars due to my many BAD experiences with their cars, because they can't seem to keep a transmission working in their cars or their trucks. Talk about "Fall Apartitis!" I looked at Toyota and Nissan but the prices for the cars were too high, the standard features were minimal, and the gas mileage wasn't there either. SO I tried Ford, and I got the best bang for the buck. I am impressed at how much better the Ford Vehicles are today, and with more standard features in every trim level, and better prices, they made me an offer I couldn't refuse. Even the Consumer reports rates them as a best buy Hybrid. If Ford keeps this excellent trend up, I will buy another one in 3 years when I trade this one in. I am a Happy customer! More

We purchased a certified 2012 Ford Fusion. Greg McCracken was a nice and capable sales person. He was very thorough in describing the cars and prices. Everything there was very professional, and Edgar helpe was a nice and capable sales person. He was very thorough in describing the cars and prices. Everything there was very professional, and Edgar helped us through the finance and got us the payment we needed to be at. After a very nice and friendly experience, we drove home that day in our new car. Chuck More