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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,035 reviews

September 20, 2024

I always have my F150 serviced here. Excellent service as usual. I highly recommend them! More

by Mtoomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Westborough

September 16, 2024

Absolutely amazing experience, would highly recommend others. Answered all questions and concerns, did not feel rushed and or pressured. More

by trevorforget2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the glowing review! We're delighted to hear that your experience at Herb Chambers Ford of Westborough was smooth and pressure-free. We appreciate your recommendation!

September 06, 2024

I can’t thank Luke enough for his kindness and patience. It was great dealing with him! More

by Missyapjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Herb Chambers Ford of Westborough responded

Hi Missy, we're happy to hear that Luke's kindness and patience made your experience great at Herb Chambers Ford of Westborough. We hope to see you next time! Enjoy your new ride!

August 29, 2024

I have bought my last three cars from Herb Chambers but all from different dealerships. HC Ford was no different. Super friendly staff, low pressure and an all-around pleasant experience. Paul Scannell has More

by User-875045d2e0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with a pleasant experience. Thanks for your continued trust in Herb Chambers dealerships!

August 24, 2024

This dealer's website misrepresents pricing and payments. Refused to honor website leasing terms. Tried to bait and switch. Cannot recommend. More

by z0lt3c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not disclosed.
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Sep 09, 2024 -

Herb Chambers Ford of Westborough responded

Johnny, we regret any confusion and frustration with our website. We strive to provide accurate information, so this feedback is concerning. Please reach out directly so we can address your concerns and make things right. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

August 22, 2024

They treated me with respect and they explained everything to me that I needed to know about the car that I was buying More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Herb Chambers Ford of Westborough responded

Will, we're delighted to hear that you felt respected and well-informed during your visit to Herb Chambers Ford of Westborough. Thanks for sharing your experience!

August 20, 2024

I leased this car in 2019 and have been bringing it to Herb Chambers Ford for service. It’s been an awesome car and this dealership always goes above and beyond to make sure I’m happy!! I’m very gratefu More

by JimmyBuffit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
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Aug 21, 2024 -

Herb Chambers Ford of Westborough responded

JimmyBuffit, we're delighted to hear that you've had such a positive experience with Herb Chambers Ford of Westborough since 2019! Thanks for your continued trust and kind words. Safe driving ahead!

August 05, 2024

Smooth purchase experience. Easy to book the appointment, communicate with the dealer, test drive and then negotiate purchase and trade. Highly recommend, particularly our sal More

by srdator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Herb Chambers Ford of Westborough responded

Thanks for sharing your positive experience with Herb Chambers Ford of Westborough! We're glad to hear Paul made the process smooth and professional. Enjoy your new vehicle!

August 03, 2024

Very professional, prompt in helping me fix the part needed and went out of their way to deliver my car back to me. More

by shark28u
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Herb Chambers Ford of Westborough responded

Hi Shark, thank you for the great feedback! We're glad to hear our team at Herb Chambers Ford of Westborough provided prompt and professional service. We appreciate your support!-The Herb Chambers Ford of Westborough Team

August 01, 2024

We recently bought a car and couldn’t be happier with the experience, thanks to Paul. His calm and patience were exceptional, making the entire process enjoyable. He was incredibly knowledgeable, providing c More

by dubois
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul made your car-buying experience at Herb Chambers Ford of Westborough enjoyable and transparent. Thank you for recommending his outstanding service, and we hope you're loving your new car!

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