Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda
Boston, MA
2,627 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,627 reviews
June 23, 2022
Sean was great! He was very transparent about the costs of service and made sure that I understood exactly what was going on with my car. I felt extremely empowered He was very transparent about the costs of service and made sure that I understood exactly what was going on with my car. I felt extremely empowered and respected! More
by Halleyjeremie98
Employees Worked With
Sean
June 22, 2022
Brian is like my next door neighbor and that’s why I trusted him with my purchase decision. Very polite and informative, he didn’t leave out any details about the process and even helped get parts for m trusted him with my purchase decision. Very polite and informative, he didn’t leave out any details about the process and even helped get parts for my car that needed fixing. I would highly recommend anybody come to Herb Chambers Honda in Boston and visit this guy, he’s great really. More
by joaquima617
Employees Worked With
Other Employees :
Janet, Brian McCaffrey, Wilfredo Soto
June 22, 2022
Service experience was great. Check in was very simple and fast the team was very cordial and responsive. Check in was very simple and fast the team was very cordial and responsive. More
by Chip_leblanc
June 21, 2022
When you schedule something to get done o. Your car. You schedule for a reason. We all have a busy life. I have always get my services done at this dealer place. Well not anymore. Schedule a o Your car. You schedule for a reason. We all have a busy life. I have always get my services done at this dealer place. Well not anymore. Schedule a oil changed. Simple oil changed. Told them I have to leave at 12pm since I have to be at work at 12:30. My appointment was at 10:30am Nobody even look at me until 10:50. Terrible,terrible customer service. Well I guess I have to find another dealer to go. More
by Micheli Escocia
Employees Worked With
I have no idea who I got
June 20, 2022
Sean DeSilva at Herb Chambers Honda Boston was fantastic! He took the time to thoroughly explain what the problem was with my brakes, and did his best to make it affordable for me to get it fixed. He also ma He took the time to thoroughly explain what the problem was with my brakes, and did his best to make it affordable for me to get it fixed. He also made sure I wasn't paying for unnecessary services-- they also did a super quick turnaround (1 day)! More
by kr709
Employees Worked With
Sean Desilva
June 20, 2022
Brian and Nick were excellent to work with and would recommend if you go to herb chambers Honda Boston, go see these guys. recommend if you go to herb chambers Honda Boston, go see these guys. More
by Tedboogie19
Employees Worked With
Other Employees :
Brian McCaffrey, Michael Bermudez
June 18, 2022
Sean and the service foreman took very good care of a difficult brakes problem on my car. It was expensive and took all day, but I understood exactly why and felt I was communicated with very well. difficult brakes problem on my car. It was expensive and took all day, but I understood exactly why and felt I was communicated with very well. More
by gabelangfur
June 18, 2022
Sean DeSilva was so professional and helpful during my visit. He was very patient and kind, one the best experiences I've had at this dealer! Definitely will go back to this location because of superb cus visit. He was very patient and kind, one the best experiences I've had at this dealer! Definitely will go back to this location because of superb customer service. More
by clarkrita46
Employees Worked With
Sean DeSilva
June 17, 2022
Excellent customer service. Both Brian McCaffrey in sales and David in financial/sales department were excellent. Five stars. Both Brian McCaffrey in sales and David in financial/sales department were excellent. Five stars. More
by BRIAN#7
Employees Worked With
Brian McCaffrey, David Tobert
