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Herb Chambers Honda

Boston, MA

4.8
2,626 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,626 reviews

June 10, 2022

I arrived for routine maintenance and a few additional requests (wiper blades, inspection and fob battery). I was immediately directed to Victor who spent time reviewing my needs and explaining the B1 mai More

by Momo406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Honda responded

Thank you for being a Herb Chambers Honda In Boston customer! We're truly grateful for all of your support over the past 30 years and are glad to hear that Victor took excellent care of you during your recent visit. Thanks again for your loyal business - we look forward to seeing you next time!

June 10, 2022

Sean and Mary provided excellent information and service to me. It was my first time going there and I'm glad I did. Everything I asked or needed was fixed and answered in a timely manner and professionally More

by Kalvinduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 13, 2022 -

Herb Chambers Honda responded

Thank you for visiting us here at Herb Chambers Honda In Boston! We're happy to hear Sean & Mary provided you with wonderful service and we'll be sure to share this kind review with them. Thanks again for the support and please don't hesitate to reach out if we can be of assistance again in the future!

June 09, 2022

Easy process to buy a car. Brian was a great salesman didn't feel pressured to buy at all. More

by Buddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McCaffrey, David Tobert
Jun 09, 2022 -

Herb Chambers Honda responded

Thanks for the five stars! Until the next time we meet. Take care! - Herb Chambers Honda In Boston

June 09, 2022

Sean is king for service at this dealer. Been working with him for years, and he's always been amazing. Thank you Sean! More

by goyangfc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 09, 2022 -

Herb Chambers Honda responded

Thanks for the 5-star rating! We appreciate your review very much. - Herb Chambers Honda In Boston

June 08, 2022

I’ve been with Herb Chambers Honda since 2016 ! And have had 3 different vehicles since ! Brian is my main man, every time I’m looking to upgrade he goes above and beyond to get me everything I ask More

by Erikatorres22194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Jun 09, 2022 -

Herb Chambers Honda responded

We're so honored to have your loyal business all these years, Erika! It makes us so happy to know that Brian and the entire team have achieved the goal of providing consistent quality care and we look forward to continuing! Thank you for leaving us your great five-star review! - Herb Chambers Honda In Boston

June 08, 2022

Exceptional service and left in a timely manner. Sean was very helpful and professional. I would highly recommend. More

by aolivier
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 08, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience. - Herb Chambers Honda In Boston

June 08, 2022

I service my car there all the time (Oil Change Service). Sean DeSilva very helpful. I notice Sean makes himself available even when your company is short of staff. He’s awesome as an Service Advisor. Th More

by Evl6cr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 09, 2022 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your service needs, Evelyn! We appreciate your kind comments and can't wait to share them with Sean and the team. Take care and we'll see you next time!

June 07, 2022

Sean is excellent! He is always super upfront and will tell you exactly what is wrong with the car and what needs to be done. I always feel good when I take my car in e More

by Aurilus Durand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 08, 2022 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with the care of your vehicle! We're so glad Sean & the team continue to earn your support and we look forward to seeing you at your next visit. Take care and thanks again!

June 06, 2022

Although the sale wasn’t the best experience The service department restored my faith in The Herb Chambers Brand. Sean DeSilva was excellent and has made my decision on where to go for service in t More

by Rfull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mendes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva, Daniel Gilday, Katie-Lyn McAvoy
Jun 06, 2022 -

Rfull responded

Herb Chambers Honda in Boston Jun 6, 2022 Rfull Although the sale wasn’t the best experience The service department restored my faith in The Herb Chambers Brand. Sean DeSilva was excellent and has made my decision on where to go for service in the future very easy.

Jun 06, 2022 -

Herb Chambers Honda responded

Thank you for the review! While we are sad to hear that the sale was not a five-star experience, we are glad to hear that Sean and the service team could restore your faith in us! We hope to see you here at Herb Chambers Honda In Boston for many future five-star experiences. -Herb Chambers Honda In Boston

June 04, 2022

Nelson was very helpful. His customer service was A1. My car was ready before the expected time. More

by Ewartjessika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Honda responded

Thank you for the five stars! We appreciate the positive review and are happy to hear that Nelson was so helpful. We hope to see you here again! -Herb Chambers Honda In Boston

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