Back

Herb Chambers Honda

Boston, MA

4.8
2,624 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,624 reviews

April 01, 2021

Service was excellent Each time I visit they take time to cover the details and options. Then I am given an affordable action plan and service More

by rochelle.thorpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Yapul, Michael Bermudez, Danya Ou, Makayla Carter-Harris, Jose Rodriguez
Apr 16, 2021 -

Herb Chambers Honda responded

rochelle.thorpe - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Boston team

March 27, 2021

Pleasant people who made the car buying and trading experience quite easy. Travis was very professional and the sales manager was excellent. Brought my car back for the sticker and naps and it was done More

by mahoney.paulj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Earle, Jay Calixto, Fabian Garcia
Apr 15, 2021 -

Herb Chambers Honda responded

mahoney.paulj - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Travis was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Boston team

March 26, 2021

I've had my Honda serviced at Herb Chambers for the past four years and have worked with Sean DeSilva on numerous occasions. He always displays the utmost professionalism, attention to detail, and advocacy More

by ryan.knodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 15, 2021 -

Herb Chambers Honda responded

ryan.knodle - First we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review. Sean's commitment to excellence is always in the forefront and we're so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

March 25, 2021

The service appointment started and finished promptly as scheduled, and the technician was helpful in answering my questions. The facility could have done a better job to enforce social distancing within th More

by jobseeker95479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
March 24, 2021

A bit of a delay with getting back to me with the diagnosis on the car, but still got same-day service. Positive engagement with Susan Tarquini. More

by MilesDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I have been buying cars for over 50 year and this was without a doubt the very best experience I have ever had or ever could have expected. More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tolbert Dan Gilday
Apr 15, 2021 -

Herb Chambers Honda responded

peter - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Herb Chambers Honda of Boston family! Please let us know if there is anything else we can help with! - Herb Chambers Honda of Boston team

March 17, 2021

I had an amazing experience here! I was shopping around looking to buy my first car so I was very nervous and had a bunch of questions on the whole process. I wanted to come for a test drive and they were More

by MalloryM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Apr 08, 2021 -

Herb Chambers Honda responded

MalloryM - Congratulations on your new vehicle! We're thrilled to hear that your experience with Brian was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Boston team

March 16, 2021

Danya Ou was very helpful, she answered all my questions. Danya, found the correct solution for me. If it were possible to give her 20 stars I would. Thank you Danya Ou for assisting me with my successful a More

by storres1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Apr 08, 2021 -

Herb Chambers Honda responded

storres1150 - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Danya is such an asset to our sales team and we're so glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, and friendly personality make her an irreplaceable member of our team. We will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Honda of Boston team

March 16, 2021

Sean went above and beyond in helping me to resolve my tire problem. I can not thank him enough for the excellent service he rendered while I was there. Keep the flag flying Mr. DaSilva. More

by osula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Apr 08, 2021 -

Herb Chambers Honda responded

osula - Thank you for the five-star review! We're so happy to hear that Sean was able to assist you with your tire. Sean is a real asset to our team and we know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Honda of Boston team

March 15, 2021

Four visits and I’m done. Went there couple days ago some employee blocked my car with their uglyy BMW convertible the valet was nice- took him forever to get the guy to move his car!!! Then wanted to give More

by HELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy not listed here WHERES the full staff
...
159
...