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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,624 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,624 reviews

March 08, 2021

Danya is the best sales person that I have ever seen. She is knowledgeable, organized, patient, friendly and fun. I am highly recommended to everyone. More

by Lanlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danya Ou
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Mar 26, 2021 -

Herb Chambers Honda responded

Lanlan - Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Danya. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

March 08, 2021

Mary Lopez was very experienced knowledgeable and listened to my requests all the way through. She went above and beyond I left happy and satisfied More

by Tai Oconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
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Mar 26, 2021 -

Herb Chambers Honda responded

Tai Oconnor - Thank you so much for your kind words! We are pleased to hear that Mary was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again! - Herb Chambers Honda of Boston team

March 07, 2021

Last month, I went to Herb Chambers in Boston and HIGHLY recommend it to anyone who is looking for a car. Brian McCaffrey was the sales consultant I met with and was absolutely amazing. He listened to what More

by Julianne Connors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McCaffrey, Paul Watson
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Mar 26, 2021 -

Herb Chambers Honda responded

Julianne Connors - On behalf of all the team here at Herb Chambers Honda of Boston, we would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. Thank you for your compliments towards the helpfulness and dedication demonstrated by our team. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again! - Herb Chambers Honda of Boston team

March 05, 2021

Keith was very professional, willing to work with me, and proved to me his honesty when he laughed out loud at my offer! No worries, I was not offended. I expected it. In the end he and your team offered m More

by chummel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
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Mar 18, 2021 -

Herb Chambers Honda responded

chummel - Thank you for taking the time to leave us a review! We're thrilled to know you enjoyed working with Keith. We understand the importance of making the sales process hassle-free and efficient and Keith certainly exemplifies that. Thank you again and enjoy your new vehicle! - Herb Chambers Honda of Boston team

March 04, 2021

I was very satisfied with my service from Sean DeSilva he was very good at his job and was very helpful he is someone I will like to help me in the future. More

by Galehayde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Mar 18, 2021 -

Herb Chambers Honda responded

Galehayde - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with Sean. An upfront, honest, and professional approach is always our goal. Sean will be pleased to hear you enjoyed working with him. Thank you again and we look forward to serving your automotive needs for years to come! - Herb Chambers Honda of Boston team

March 03, 2021

Sean was excellent. Gave me the facts and provided guidance where needed. A+ service. Appreciated the shuttle service and Sean’s efforts to ensure all was convenient for me. More

by Erinwalsh126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
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Mar 18, 2021 -

Herb Chambers Honda responded

Erinwalsh126 - Thank you for sharing this terrific feedback and for choosing Honda of Boston for your service needs. It’s a pleasure to read that Sean was able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

March 03, 2021

Service was quick and hassle free. Sean Dasilva was friendly and helpful with my service experience and got me back on the road quickly with a free car wash More

by Beemdog61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
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Mar 18, 2021 -

Herb Chambers Honda responded

Beemdog61 - Thank you for sharing your experience with us! We're so pleased to hear that Sean was able to assist you with your service needs and get you back on the road in a timely manner. Sean truly is a valuable member of our crew and we am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Boston team

March 01, 2021

Very professional and excellent customer service. Brian Mc is great! The whole sales team is great Excellent servicio al cliente. Brian MC es bien professional y amable. More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
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Mar 12, 2021 -

Herb Chambers Honda responded

Danny - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Brian, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Boston team

February 28, 2021

Benson Tang ran my personal information finding my past location and my personal number from 3 years ago using a third party to get my information. I never provided my cell phone because I didn’t want to b More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benson Tang
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February 28, 2021

Service was really bad Sean Dasilva had bad attitude. Kept pushing me to leave him a review. Could not explain anything he was saying. It was creating tension and I didn’t like my time being wasted More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Dasilva
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