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Herb Chambers Honda
Boston, MA
2,632 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,632 reviews
September 25, 2020
Danya by far exceeded my expectations undoubtedly. She treated me as a VIP and never purchase or lease another Honda from anyone else. Her customer service and attention to detail was superb. Danya als treated me as a VIP and never purchase or lease another Honda from anyone else. Her customer service and attention to detail was superb. Danya also saved me ~ $320.00 per month on my Auto 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞. A minor plus. I rate her 10 pulse stars for sure. More
by jason92799
Employees Worked With
Danya Ou, Jay Calixto
September 25, 2020
Great service and sale with many great deals. Will come back!! Thank you! Brian is exceptional service for sale and very supportive and compassionate for everything. back!! Thank you! Brian is exceptional service for sale and very supportive and compassionate for everything. More
by BrianH
Employees Worked With
Other Employees :
Brian McCaffrey, Ahmed Mustafa, Fabian Garcia
September 24, 2020
Nermi was very helpful and attentive. Everyone was friendly and ensured I got the best deal and the right financing. Would highly recommend them for a new car. friendly and ensured I got the best deal and the right financing. Would highly recommend them for a new car. More
by new buyer
Employees Worked With
Nermi Santos, Paul Watson
September 24, 2020
I always bring my car to this location. This is my 2nd car I’ve bought from them. My car was due for a oil change. car I’ve bought from them. My car was due for a oil change. More
by Happy Driver 8
Employees Worked With
September 23, 2020
Awesome courtesy and awesome help! I even got a Lyft ride to pick up my car. The service coordinator was kind caring and helped me get a rebate sent on my new tires. ride to pick up my car. The service coordinator was kind caring and helped me get a rebate sent on my new tires. More
by Pb
Employees Worked With
September 20, 2020
Robert is amazing. As a service manager, he is smart, well spoken, so knowledgeable with a great demeanor. He is always patient, kind and sets a great example of customer service. He should continually b well spoken, so knowledgeable with a great demeanor. He is always patient, kind and sets a great example of customer service. He should continually be rewarded at evaluation time, as he is such a respectable gentleman More
by gardenia123
Employees Worked With
September 18, 2020
I did not have a good experience with my sales rep David. He does not care about what I think or want, but rather thinks whatever he thinks is the best is the best. He is not clear on what materials I need t He does not care about what I think or want, but rather thinks whatever he thinks is the best is the best. He is not clear on what materials I need to provide, and he is not polite to his colleagues as well. Besides that, I bought my car four days ago and have not got my car yet for some reason. I have to Uber to and from work, and I think the dealer should cover that cost. This is simply unacceptable. I do not know what takes them so long to get everything in place. Also, some of the employees do not wear a mask. Would not recommend going there. More
by sbzh
Employees Worked With
David Tolbert
September 17, 2020
Danya was super helpful about making sure all my car and budget needs were met! She is extremely friendly and willing to work with you for whatever you may need. Overall I had a really great experience beca budget needs were met! She is extremely friendly and willing to work with you for whatever you may need. Overall I had a really great experience because of Danya!! More
by kelly.e.brogan
Employees Worked With
Danya Ou
September 17, 2020
Best dealer ship so far and great customer service, they made sure I had the best deal I could have. There is a guy name Marvin he is the best made sure I had the best deal I could have. There is a guy name Marvin he is the best More
by Ramon morales
September 10, 2020
Keith Banks-Obanor was a pleasure to work with . He was so professional, yet very friendly and personable and went out of his way to make sure I was satisfied. He is truly an asset to the dealership. W so professional, yet very friendly and personable and went out of his way to make sure I was satisfied. He is truly an asset to the dealership. Wil was also wonderful to work with. All in all a very positive experience. More
by mmaker1
Employees Worked With
Wilfredo Soto
