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Herb Chambers Honda

Boston, MA

4.8
2,833 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,833 reviews

June 15, 2021

Great cars, great info, great service. I needed a car right away and they were able to provide something that matched my needs on the spot More

by Manolis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miranda
Jun 16, 2021 -

Herb Chambers Honda responded

This is so great to hear! We're glad our team could help you out! Thank you for the five stars! - Herb Chambers Honda In Boston

June 15, 2021

Three years ago when my niece was in college the Honda CRV that had served both her and me very well had just past 245k miles and the starter was failing. I decided to call Herb Chamber of Boston right aw More

by Gkeating409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Earle
Jun 17, 2021 -

Herb Chambers Honda responded

We are so happy to hear that our team at Herb Chambers Honda In Boston could do a great job for you and your family! Thank you!

June 12, 2021

I had a great experience David is the best If it was I had a great experience David is the best If it was someone else I would have never had A great experience I do appreciate all the time and hel More

by markbacchus78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T
Jun 14, 2021 -

Herb Chambers Honda responded

Thank you for the five-star review! We're so glad David made this such a positive experience and look forward to seeing you again at Herb Chambers Honda In Boston!

June 11, 2021

You gave me a car that was dented and then told me pretty much tough luck for you we did nothing wrong. I will never buy from you again and I’m gonna make sure to spread the word. More

by sspaloss
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Herb Chambers Honda responded

We regret to see your low rating and would like to discuss this more with you. Please reach out to me at your earliest convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

June 11, 2021

Went to get my car serviced for the first time at Herb Chambers Boston and the service was Excellent. I did however waited at first because I went to the wrong area but when I was redirected to the correc More

by NHBoston
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez
Jun 11, 2021 -

Herb Chambers Honda responded

We appreciate you taking the time to leave us your review! We're so happy to hear our service team went above and beyond to make this a five-star visit! Thank you for the five-star rating and for shining a light on Robert's hard work! We'll share your compliments with Jose and Nick so they know they've also made an impression! - Herb Chambers Honda In Boston

June 10, 2021

Staff friendly and helpful. My vehicle lights came on so that’s why I came in. Had them service the car. I’m please with the work More

by gailwilmot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda In Boston, we appreciate your positive feedback and hope to work with you again in the future. Safe travels!

June 09, 2021

Robert was nothing short of outstanding. He went beyond the scope of his job description, helping to get my car and return it during this COVID time. He was thorough, friendly, personable, and extraordina More

by Linda Goldenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Honda responded

Linda, We're glad to hear Robert stood out and made this a five-star experience! Thank you for the review and for working with us during these unpredictable times! We will share this with Robert, Susan, and our team! - Herb Chambers Honda In Boston

June 08, 2021

Very good Very patient good job and will refer 3my family. She's very professional in going through all the features with me. Excellent experience More

by th.huang45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Jun 08, 2021 -

Herb Chambers Honda responded

Thanks for the five-star rating and kind words! - Herb Chambers Honda In Boston

June 08, 2021

The service was excellent. Dave was very helpful, kind and patient. Also, he helped out a lot by getting me cheaper car insurance which made my day! More

by Whitney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 08, 2021 -

Herb Chambers Honda responded

We are so happy Dave and our Herb Chambers Honda In Boston team earned your five stars. Thanks, Whitney!

June 07, 2021

Always a Great experience. I have been with this company and sales person Keith Banks Obana since 2003 and will continue to do so. Considerate knowledgeable and treats me well! More

by pbmax2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Banks Obana, Fabian Garcia
Jun 07, 2021 -

Herb Chambers Honda responded

Thank you for your loyal business with Keith and Herb Chambers Honda In Boston! We are lucky to have customers like you and look forward to your next visit!

Jun 14, 2021 -

pbmax2021 responded

Thank you for excellent service. Respect of time is so important in getting the customer taken care of quickly and they always do this well. Customer service is great and attention to what you need as a returning customer is key for me to stay.

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