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Herb Chambers Honda

Boston, MA

4.8
2,857 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,857 reviews

May 12, 2021

I have bought all my Honda s here, since 2007 and i am still returning. I also got my 2020 Honda here and get oil changed. So I can’t be all wrong. More

by Brennan547
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Herb Chambers Honda responded

Thank you for your years of business with us! We are lucky to have loyal customers like you at Herb Chambers Honda In Boston! See you next time!

May 11, 2021

Brian is the BEST (Hands Down). I went into Herb Chambers not expecting to leave with anything, but Brian assured me that he would go above and beyond to find my car. That’s Just what he did !!! Brian goes a More

by Chris G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McCaffrey
May 12, 2021 -

Herb Chambers Honda responded

Congrats on your new BMW, Chris! We're thrilled that Brian went above and beyond to make it happen! We love when customers drive away happy, safe travels!

May 08, 2021

My salesman Michael Bermudes was very professional, friendly and knowledgeable. Michael is certainly a great asset to the dealership. Everyone from Michael to General Manager Tom Pasqarella were a p More

by hiskids777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bermudez
May 10, 2021 -

Herb Chambers Honda responded

Thank you for leaving your review of Herb Chambers Honda In Boston! We are happy Michael and Tom gave you such an awesome shopping experience! We hope you love your new ride!

May 06, 2021

Michael was awesome. He was very patient and very knowledgeable I would definitely refer a friend or family member. will go back for future purchase. More

by naji T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bermudez, Wilfredo Soto
May 07, 2021 -

Herb Chambers Honda responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Honda In Boston!

May 06, 2021

Excellent customer service by Robert Hall. Herb Chambers Honda is my go-to location for car service. Highly recommend for all vehicle maintenance from expert team. More

by Dabarera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Herb Chambers Honda responded

All of us at Herb Chambers Honda In Boston are happy to see this wonderful feedback! Thank you so much for taking the time to come visit us and for the awesome rating and recommendation! We look forward to seeing you next time!

May 06, 2021

I visited Herb Chambers for service on my vehicle. After my car was serviced it needed more work than I thought. I decided to weight out my options between trading my car in and financing another one or try More

by Brittany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denisse Medina
May 06, 2021 -

Herb Chambers Honda responded

Brittany, we are so happy to hear that you had such a great time visiting Herb Chambers Honda In Boston! We loved getting to help you out!

May 01, 2021

I recently leased for the first time and had the best customer service from salesman Mike Bermudez. He was friendly, patient, knowledgeable and made sure I knew how to use all the options in my new car b More

by Jaconn
Recommend Dealer
Yes
Employees Worked With
Michael Bermudez
May 03, 2021 -

Herb Chambers Honda responded

We're glad Mike could help you out with your first lease! Thank you for your positive feedback, we hope to work with you again in the future!

April 30, 2021

Customer Service ExtraordinaireI had my Honda CR-V Customer Service Extraordinaire I had my Honda CR-V serviced at the Dorchester location on Feb.25,2021. I brought it in for the 30,000 mile recommen More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
May 03, 2021 -

Herb Chambers Honda responded

Mario, we are so happy that you had such an incredible experience with Sean! It sounds like his hard work really meant a lot to you and we will be sure to let him know! We are very lucky to have him on the team at Herb Chambers Honda In Boston, and we're lucky to have you as a customer!

April 27, 2021

Friendly and patient service from all members of the service department. From the moment I made the appointment to getting the keys after the services was done everyone was very patient with all of my q More

by Nancy.pow100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Jen, and Robyn
Apr 29, 2021 -

Herb Chambers Honda responded

We are so happy our Herb Chambers Honda In Boston team earned your Positive feedback. Thanks, Nancy!

April 26, 2021

Sales rep Valer at Boston location made the purchase of my new Honda a pleasant experience. He was professional, informative and efficient. Highly recommend Val! More

by KarenC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valer, sales rep Boston location
Apr 27, 2021 -

Herb Chambers Honda responded

KarenC - Congratulations on your new Honda! We're thrilled to hear that your experience with Valer was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Boston team

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