Herb Chambers Honda in Boston

I drove in from the "burbs" to HC Boston for a specific vehicle - something I had been researching for over a year. Keith handled the transaction well and was quite thorough about educating me to the features of the vehicle. As expected, the price discussion was the usual dealer vs customer debate. We all hate it. But Keith was always professional and the deal was fair. In the future, if I returned to this dealership, I would be pleased to work with Keith again.

I bought two pre-owned cars here because they were somewhat unique and hard to find. Their no-haggle pricing just means they are overpricing their cars. They waste the customer's time at every step of the transaction. The salespeople know very little about their used cars.

We visited several Honda dealers in the Cambridge and Boston area and found the right fit with Herb Chambers Honda Boston. Our sales consultant, Gerson Ruiz, made the decision easy. Unlike many other consultants we met along the way, he made us feel comfortable as soon as we met him - he was extremely patient, friendly, and down-to-earth. We never felt like he was trying to juggle our time with another client's; when he was with us, his attention was focused solely on our concerns. After the sale, he continued to be responsive to our calls when it came to filling out insurance paperwork, arranging for delivery, and making sure the registration process was seamless. The finance department was also great in helping us navigate through specific requirements in locking down a recent student discount. We appreciate the dedication of the entire team and hope our future buying experiences will be as good as the one we had recently.