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Herb Chambers Honda of Burlington
Burlington, MA
3,090 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,090 reviews
July 26, 2015
great experience! amjad is fantastic. he was friendly, knowledgeable, patient, accommodating, and the process was easy. thank you very much -- i love my cr-v and will r amjad is fantastic. he was friendly, knowledgeable, patient, accommodating, and the process was easy. thank you very much -- i love my cr-v and will refer friends! :) More
by hondagirl
Employees Worked With
Amjad Aslam
July 21, 2015
Oil change made easy Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for o Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for oil change, which I got off the dealership computer site. More
by May
Employees Worked With
Person at service desk
July 21, 2015
very good service, work completed satisfactory and in the time mentioned. June was very helpful and kept me informed as to what was going on. service, work completed satisfactory and in the time mentioned. June was very helpful and kept me informed as to what was going on. More
by josie
Employees Worked With
July 21, 2015
Buying new car experience Excellent as in the past! 3rd car we got from Amjad. He is the best as he is kind, knowledgeable, positive, and has a lot of patience. I certainly Excellent as in the past! 3rd car we got from Amjad. He is the best as he is kind, knowledgeable, positive, and has a lot of patience. I certainly recommend him to others in the future. More
by KC
Employees Worked With
Amjad Aslam, Evan Fotopoulos
July 20, 2015
Service on Honda cvic The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there c The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there customer service More
by Dan the man123456
Employees Worked With
July 18, 2015
Positive service experience Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy for most services (no appointment needed, very flexible!), coupons and discounts, convenient location for me, and complementary coffee and Klondike bars! I've always taken my Honda here. A few cons: no loaner car offered even for very long/overnight services (even though I bought my car at this dealership) so inconvenient for childcare schedules and busy errand days, seems expensive (but I DO appreciate the discounts!) More
by OdysseyMom
July 07, 2015
OK - but this review form i a pain in the butt The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding ex The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding extra words to this review because your damn on-line form requires it (and requires a every field to be completed). If you do not change this I will never again do a review. More
by jaybee
Employees Worked With
July 07, 2015
Oil change The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and courteous. More
by Thumper55
Employees Worked With
Philip Codner, Luis Pabon
July 07, 2015
Superior service An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Her An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Herb Chambers/Burlington is top notch! More
by Wendyp
Employees Worked With
Phillip Codner, Curtis Moore
July 06, 2015
Always satisfied I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long time - certainly not the case. Service was pleasant, speedy, and excellent! More
by penni67
Employees Worked With
