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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,086 reviews

December 26, 2013

Had a wonderful experience while purchasing my new car. Both Amjad and Sean were wonderful to work with. Extremely friendly and answered all my questions. There was no pressure and the whole process of tra More

by lynnerox6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Dec 27, 2013 -

Herb Chambers Honda of Burlington responded

Lynne, I’m thrilled to hear Sean and Amjad were able to assist you with your Honda CR-V purchase. We strive to provide each guest with the best possible customer service and it sounds like Sean and Amjay were able to do exactly that. I will be sure to share your encouraging words with them. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 19, 2013

Miguel was awesome, he was very patient with us and answered, all our questions, as were were not sure whether to lease or buy. The best part was that he was not pushy at all, which was a big plus for More

by ddefranc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Saissi
Dec 26, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Miguel and Khalid. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Honda of Burlington who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 15, 2013

From the moment my husband and I walked into the dealership, Michael Sawicki treated us with the utmost respect. His customer service skills were outstanding, as he answered all our questions, took More

by DebbyandDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2013 -

Herb Chambers Honda of Burlington responded

Thank you, Debby and Dave, so much for this kind review! Our friendly and knowledgeable team work very hard to ensure our guests are completely satisfied with their new car buying experience. I’m so pleased to hear Michael was able to assist you both with your new Honda. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 13, 2013

Gustavo made my purchase an easy decision. He was very informative in explaining all my different options and walked me through the entire process. I really appreciated his attention to detail and custome More

by toriola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Moitinho
Dec 13, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to recognize Gustavo here at Herb Chambers Honda of Burlington. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Thank you for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 13, 2013

This is th second car I have bought from this dealership. Md the second time using Amjad as my Sales Consultant. We had such a good experience with him the first time, I went back. He is excellent. Not More

by NancyMwh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Dec 13, 2013 -

Herb Chambers Honda of Burlington responded

Thank you, Nancy, for taking the time to recognize Amjad here at Herb Chambers Honda of Burlington. I'm thrilled to hear how happy you are. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 13, 2013

The reason why I am giving the rating is because the quality of service was excellent. I was treated like royalty and served to the max with no problems at all. Everything was done on my behalf and ov More

by FlavianeCoelho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Coelho
Dec 13, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to recognize Miguel here at Herb Chambers Honda of Burlington. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 11, 2013

I have been leasing Honda Civics since 2008; this is my 3rd consecutive lease from Herb Chambers Honda, Burlington. I have been using the Burlington Honda service center since 2008. The sales and service More

by Sparrow17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2013 -

Herb Chambers Honda of Burlington responded

Thank you, Eleanor, for taking the time to share such wonderful feedback. We’re fortunate to have Patrick on our team as he truly understands the importance of great customer service. I’ll be certain to share your great recommendation with Patrick and the rest of the team here. We appreciate your great review and look forward to serving your automotive needs for many more years to come! Thank you, Gerry Salois General Manager Herb Chambers Honda of Burlington

December 03, 2013

My wife and I found this sales rep very knowledgable and very helpful in answering our questions. He would look into folders, reference material, and web sites in order to provide the information requested More

by KenGD
Price
Recommend Dealer
Yes
Dec 04, 2013 -

Herb Chambers Honda of Burlington responded

Thank you, Ken, for taking the time to share you and your wife's experience with Ray. Everyone here at Herb Chambers Honda of Burlington focuses on providing our guests with exceptional customer service and Ray is truly a testament to that. I will be certain to share your great recommendation with Ray as I know he'll appreciate your kind words. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

November 27, 2013

Hi, my name is jenilee. Previously I purchased a vehicle(2013 honda civic) from herb chambers honda location in boston, ma. I must say I was not satisfied at all. But the moment I went into the hond More

by jstoneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Herb Chambers Honda of Burlington responded

Thank you, Jenilee, for taking the time to share your experience with Evan. I'm so happy to hear he was able to assist you and your family with your Honda Civic. I so apologize for your previous less than positive experience, but so glad you allowed us the opportunity to make things right. We greatly appreciate your encouraging 5-star review and I know Evan will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Gerry Salois General Manager Herb Chambers Honda of Burlington

November 21, 2013

Evan is a very friendly salesperson who went the extra mile. I had access to call Evan before and after hours and he was very easy to work with. would recommend Evan to friends and family members who are More

by Pcanney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan fotopolous
Nov 21, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for this wonderful review. At Herb Chambers Honda in Burlington, our efficient and knowledgeable team do their very best to ensure our customers are happy. I’m so glad to know Evan was able to achieve this with you. I will be sure Evan hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Gerry Salois General Manager Herb Chambers Honda in Burlington

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