Herb Chambers Honda of Burlington

Customer service was great from Victor in the lot who spoke with me about the cars on the lot. Offering to get a salesman whenever I was ready. Already I liked the lack of pressure. When I was ready I of spoke with me about the cars on the lot. Offering to get a salesman whenever I was ready. Already I liked the lack of pressure. When I was ready I offered to go in to speak with someone, but Victor insisted on getting someone rather than having me make the walk back in. Out came Robbie who was very nice and knowledgeable about the cars on the lot. I told him that I wasn't necessarily looking to buy that day, but that I had done my research and knew what I was looking to spend. Once again I felt no pressure and was shown several cars within my price range. I was so happy with one of the cars I test drove and with the lack of sale pressure that I went ahead and purchased the car, even though my intention was to test drive another car at a different dealership I had already reached out too. So once I chose my car, filled out with the paperwork, I dealt with Tony in getting credit for my purchase and that to was very easy. All 3 employees I dealt with from Victor, to Robbie, to Tony treated me with no pressure and with respect. This was my 1st car purchase where I brought no one & I was prepared to feel intimidated, but nothing could have been further from that. I have since told numerous people about my great experience and will definitely be back when it's time for another car. I've since been back for my 1st oil change and continue to be happy with the level of customer service. More

Overall great experience at Herb Chambers. Mike Visconte was my sale associate and he did a great job working with me financially and spent a great deal of time helping me choose the best car for me. I wou was my sale associate and he did a great job working with me financially and spent a great deal of time helping me choose the best car for me. I would definitely recommend going to Herb Chambers of Burlington and seeing Mike when you are in the market for a new or used car. More

My wife and I recently brought in our new Pilot for service at Herb Chambers Honda of Burlington. Our experience with the service department was excellent from the moment we arrived. Not only were we g service at Herb Chambers Honda of Burlington. Our experience with the service department was excellent from the moment we arrived. Not only were we greeted at the door with a smile but we were helped by an advisor as soon as we walked in. John Silva went above and beyond to fulfill our needs and was very helpful. He answered all of our questions in great detail and went over all of our paperwork with us. We were extremely pleased with our service experience and will definitely be servicing our vehicles here in the future. We highly recommend Herb Chambers Honda's service department. More

To whom it may concern, I was greeted in the parking To whom it may concern, I was greeted in the parking lot by Mr. Sochatt and he was very friendly. I normally do not like car salesman but he was no To whom it may concern, I was greeted in the parking lot by Mr. Sochatt and he was very friendly. I normally do not like car salesman but he was not too pushy and very friendly and honest. Plus he made me laugh a bit. He seemed like a very genuine person that I could relate to. I will definitely recommend Herb Chambers Honda and Herb Sochat to anyone that I know who is looking for a car. Thank you Herb! If you keep up the good work, it will someday be called Herb Sochat's Honda in Burlington! More

My wife and I leased a new Pilot from Mike Visconte and wanted to write a review to share our experience. From the moment we walked into the dealership we were treated with respect and courtesy. Mike was n wanted to write a review to share our experience. From the moment we walked into the dealership we were treated with respect and courtesy. Mike was not only friendly and helpful but was extremely knowledgeable and made our car buying experience a positive one. He answered all of our questions and spent as much time as we needed going over the details of the vehicle. He was extremely professional and we have highly recommended him to friends and family who are in the market for a new vehicle. We will be back to buy all of our future vehicles from Mike and couldn't be happier with our purchase. Thank you for all your help and hard work! More

Excellent service, excellent prices, staff was very helpful, in and out in a reasonable time, staff made sure I understood everything that I had done, will never go anywhere else for service! Highly re helpful, in and out in a reasonable time, staff made sure I understood everything that I had done, will never go anywhere else for service! Highly recommend! More

My wife and I went to Herb Chambers to look at used cars and met Patrick. His good natured attitude and hospitality made us feel comfortable at the start. He showed us the car we came to see and gave me a t and met Patrick. His good natured attitude and hospitality made us feel comfortable at the start. He showed us the car we came to see and gave me a thorough review of the cars major features. He answered every question directly and gave me the feeling that he knew his product and wasn't hiding anything from us. I had no reason not to buy the car that night, although we hadn't planned to. I had driven and checked out many cars, looking for the right car, for weeks up to that point. At Herb Chambers, we found a great car at a fair price and were treated with respect by Patrick. The night we bought the car, he stayed til 10pm with us, beyond closing time to close the sale. Fine, that's what a car salesman does. However, he hung out with us, chatted while we waited for financial paperwork to clear, and made us completely comfortable with our big life decision. In the following days, while the car went through the service department and our insurance was settled, Patrick kept me up to date on the process and made me feel like I was his only customer. I've read this about him in other reviews, and, after experiencing it, I can say its true. If I texted, emailed, or called him, I got an immediate resonse. I wanted to get the car on a Friday, but was inable to make it to Burlington to give Patrick the check. He drove 30 minutes out of his way to come and get the check from me at the front door of my work. After completing the sale, Patrick made it clear that if I was ever in the area, I should stop by so he could vacuum my car out for me. Dealer tricks? Well, he is doing something right then, because he earned my respect and trust. He cared about my sale, always professional, and was customer centered. I really liked this because that is how I act in my own profession. I've been disrespected by car dealers in the past, so I was weary of tricks. I was treated with respect here. If you want a car, and you are anywhere near Burlington, go see Patrick atvHerb Chambers Honda. It'll be worth your time. More

Manny was very knowledgable and explained all my options. He was very patient and let us take our time. We were happy with our choice. We would go back to Manny anytime ! He was very patient and let us take our time. We were happy with our choice. We would go back to Manny anytime ! More

I had an excellent purchase experience at this dealership. Senior sales consultant, sergio Urquijo is the best. He is experienced in the car sales bussness, and goes above and beyond for you. dealership. Senior sales consultant, sergio Urquijo is the best. He is experienced in the car sales bussness, and goes above and beyond for you. More

It was a great experience leasing a car from Honda of Burlington. Diaa Altali made the process of leasing very pleasant. I have no complaints whatsoever. Burlington. Diaa Altali made the process of leasing very pleasant. I have no complaints whatsoever. More