Herb Chambers Honda of Burlington

I went into Honda Burlington last weekend shopping for the all new Accord. When I arrived I met Heather who really made me feel at ease right away which was great because I was extremely nervous going to the all new Accord. When I arrived I met Heather who really made me feel at ease right away which was great because I was extremely nervous going to look at a car on my own. After the test drive I explained to Heather I needed to go home and discuss everything with my husband and to my surprise she told me I should and I was going about my car purchase the right way. I was at a Toyota dealer earlier in the day who made me wait hours for honestly nothing. In conclusion, I will be going with the Honda the end of this month and will most definitely be going to see Heather at Herb Chambers! More

Have purchased three vehicles over the years at herb chambers Burlington and wanted to reach out and let everyone know what a great experience my family and I have had each time. Ease of doing business chambers Burlington and wanted to reach out and let everyone know what a great experience my family and I have had each time. Ease of doing business and great customer service is a hallmark of this dealership. Visit here and you won't be disappointed. More

I recently visited Herb Chambers Honda in Burlington, MA with the intention of leasing a car. From the moment I got out of my car I was treated with the utmost respect and care. The staff were all wonderful with the intention of leasing a car. From the moment I got out of my car I was treated with the utmost respect and care. The staff were all wonderful and never pushy which was a great relief to me. I knew what I wanted, basic car, no big bells and whistles. My salesman was extremely friendly and made me feel very comfortable from the time we met. He never tried to push me into making a purchase that I didn't want, to upgrade, or customize. Before this experience, I was very leery of car dealerships and was even apprehensive about walking into one. I've never owned or leased a brand new car before and this dealership made my whole experience a great one! I highly recommend Herb Chambers Honda of Burlington, MA! More

Bought a used truck from Herb (salesman) and had a great experience. Went all out to get answers to questions and followed through even after the sale was completed. Called me days later just to give me a s experience. Went all out to get answers to questions and followed through even after the sale was completed. Called me days later just to give me a security code that he tracked down even after his job was done. More

My experience with my 2nd lease with Herb Chambers of Burlington was as good if not better than the first. My salesperson, Roberto, listened to my needs and did his best to answer my questions. We spent Burlington was as good if not better than the first. My salesperson, Roberto, listened to my needs and did his best to answer my questions. We spent almost 2 1/2 hours talking and looking at the 2012 CRV. When Roberto wasn't sure about an answer, he got info from Josh, who was extremely knowledgeable. Between the two, they made it possible to get the lease within my price range. When I returned to take delivery of my car, everyone at the dealership asked how I was and wished me good luck with my new car. I appreciate all the time and effort Roberto and Josh extended on my behalf. More

I had read previous reviews of this dealership & noted many positive comments made about Laurie Cantwell. I was in the market to lease a honda civic (we had good luck with our last one) and decided noted many positive comments made about Laurie Cantwell. I was in the market to lease a honda civic (we had good luck with our last one) and decided to contact her. She was not only personable & warm, but very thorough & informative. Her experience & competence in her job were obvious. I explained what I was interested to do and she delivered. I finalized a lease for a 2012 Civic LX and was very satisfied with the outcome. Tony Torpes was very pleasant to deal with and efficient as well. I would gladly recommend Laurie and Chambers Honda Burlington to family and friends. Sincerely, Louise Dempsey More

I have just taken my father for his second new Honda Accord. In 2009 we had dealt with a very pleasant, helpful, and professional sales associate named Laurie Cantwell. On our first trip the hostess pla Accord. In 2009 we had dealt with a very pleasant, helpful, and professional sales associate named Laurie Cantwell. On our first trip the hostess placed us in Laurie's very capable hands. Laurie took care of all the details, she made buying a car a wonderful experience. In the past we have dreaded going to the car lots and being bombarded with eager sales people trying to sell us anything. My father has been a Honda owner for the last 15 years and new that was what he wanted. Laurie listened carefully to all his needs and put him in the perfect car. After that first experience with Laurie my father will only purchase his cars from Laurie. For a wonderful experience from start to finish Laurie Cantwell and Herb Chambers is the place to go. More

I stopped by your Herb Chambers on a Sunday in early May, and asked for one of the two internet reps that I had been in email contact with. The receptionist paged "Any Available Sales Rep". After waiting 2 and asked for one of the two internet reps that I had been in email contact with. The receptionist paged "Any Available Sales Rep". After waiting 25 minutes, a rep finally did come to speak with me. Forgive me, I don't remember his name. He had the vehicle that I inquired about, a Pilot EX-L w/RES, and brought it down to show me. When we started talking about price, his initial price was some $1,500 above what had been quoted via email only 3 days before. He knew that I had an internet quote from his dealership, as I showed it to him. When I asked about the difference, he told me about "low inventory and the Japan crisis". The fact that your inventory was lower than when you sent me your quote should not affect that quote one bit. I'm sure every Honda dealer is/was in the same boat. Of the four dealerships that I visited, after getting internet/email quotes, Herb Chambers is the only one that raised the price. That is not a good way to sell a vehicle. That's the type of practice that gives the auto industry a bad name. All it did was waste my time and leave a sour taste in my mouth. I would not have posted this review except for the fact that I emailed Herb Chambers / Burlington about my experience, and never received an answer. I should also mention that I drove a few miles down the road and purchased my new Pilot that same day. More

Very good experience, Rob was very friendly and transparent about the process, not pushy in any way. I most appreciated that I was called back when promised and he valued my time. Nice attention to transparent about the process, not pushy in any way. I most appreciated that I was called back when promised and he valued my time. Nice attention to detail, things were prepared in advance and I spent minimal time waiting around throughout the transaction. I would recommend them. More

I called Laurie told her what I was looking for. When the CRV came in that met my critea Laurie called me and set up an appointment. I went in, test drove and purchased. She made everything easy!!!! the CRV came in that met my critea Laurie called me and set up an appointment. I went in, test drove and purchased. She made everything easy!!!! More