Herb Chambers Honda of Burlington

I was very please with the experience I had at Herb Chambers in Burlington and in particular with the level of support and professionalism I received from Laurie Cantwell and Bill Ritchie. My deal was Chambers in Burlington and in particular with the level of support and professionalism I received from Laurie Cantwell and Bill Ritchie. My deal was straight forward, turning in one Accord and leasing another but I showed up without an appointment on "Presidents Days" and was able to drive away with a new Accord 3 hours later. As quick as it was I never felt rushed or pressured. The price was less than what was quoted over the phone and Laurie spent ample time with me picking out the car and reviewing it's features. In addition, her follow-up the next week getting the registration transferred and inspection sticker was top notch. This was a painless experience for we I am very grateful. I will definately recommend Herb Chambers, Laurie and Bill to my friends and family. More

We purchased a new CR-V on President's Day weekend. Laurie Cantwell was the saleswoman. We made several trips to the dealership to test drive several models prior to our purchase. Laurie was very pro Laurie Cantwell was the saleswoman. We made several trips to the dealership to test drive several models prior to our purchase. Laurie was very professional, friendly, and courteous on each of our visits. From test driving vehicles to negotiating the deal on our new car, we were very pleased with the customer service we received from Laurie. More

Buying a car is an experience that I dread. When I pulled into the parking lot at Herb Chambers in Burlington I was very pleased to see that my family and I were not attacked before we even got out of pulled into the parking lot at Herb Chambers in Burlington I was very pleased to see that my family and I were not attacked before we even got out of our car. We walked into the show room and we were politely greeted by Miguel Coelho. As we talked with him and I told him what I was looking for he made our buying experience much better than expected. I love the fact that there is no pressure of haggling over a price. The "smart price" concept worked out perfect for me. I was very pleased with everyone involved with the sale and would recommend all my friends and family to Herb Chambers of Burlington and also to Miguel Coelho. Thank you all for an experience that went way smoother than I would have ever imagined. More

From the minute I walked in, to teaching me how to learn the new technology in my car, I was treated incredibly well. Both Bill and Sergio helped me purchase my car, and they were tremendously friendly and the new technology in my car, I was treated incredibly well. Both Bill and Sergio helped me purchase my car, and they were tremendously friendly and helpful and a joy to work with. This is my fourth lease from this dealership, and I will continue to purchase my cars there, as well as suggest to family and friends to go there as well. More

We love our new car! Service was excellent. We'll definitely recommend the Burlington branch to our friends and family! Salesperson was very efficient. The only drawback was the length of time we spe definitely recommend the Burlington branch to our friends and family! Salesperson was very efficient. The only drawback was the length of time we spent at the branch, but we are well aware that it does take an awful long time to process paper work. Nonetheless, we're extremely pleased! More

I was not looking forward to the purchasing process when I decided it was time to buy a new car. My car buying experiences in the past had been less than pleasant. That all changed when I went to Herb Cha I decided it was time to buy a new car. My car buying experiences in the past had been less than pleasant. That all changed when I went to Herb Chambers in Burlington MA. It was the most satisfying car buying experience I have ever had, thanks to Dane Mello. Right from the start, he listened to what I was looking for and never pressured me. He was informative and patient and I purchased a car that is perfect for me. When I picked up my car, he went through all of its features and made sure I was comfortable and ready to go. Josh was also very helpful in navigating the financing process and I got a great financing rate. My overall buying experience was excellent and I would definitely recommend Herb Chambers (and Dane Mello!). More

The salesman was great to work with! All my questions were answered in a friendly, helpful way which made my decision easy to buy through Burlington Honda for my new car! They were able to work with me were answered in a friendly, helpful way which made my decision easy to buy through Burlington Honda for my new car! They were able to work with me on price which was important to my purchase especially in this economy! More

I was at the dealership for an oil change when I was told the rear brakes on my "leased" three year old car had to be replaced. At the time, I was unable to afford the additional cost and I remembered receiv the rear brakes on my "leased" three year old car had to be replaced. At the time, I was unable to afford the additional cost and I remembered receiving a notice from Herb Chambers that they were interested in the CR-V model for their used inventory and they would be happy to evaluate may car for me. I asked the service department if someone would appraise the car before I went ahead and did the repairs. They were happy to oblige. I sat down with Amjad, the sales rep, went over the pros and cons of my situation. In the end, they were able to take my 2007 CR-V and put me into a 2010 for the same monthly payment. It was too good to be true! I was getting a brand new car for the same monthly payment and did not have to put any money out of pocket for repairs on the old one or expenses on the new. Everyone was very understanding and happy to help. I don't like high pressure tactics and making decisions under duress. I have to say, I never felt more comfortable in a car dealership than I did at Herb Chambers. More

I had a 2001 Ford Windstar that needed to be replaced. But, I wasn't in the position to spend more than I could afford on a new car. However, safety was my number one concern for my two children. As a si But, I wasn't in the position to spend more than I could afford on a new car. However, safety was my number one concern for my two children. As a single parent(and female) coming into a dealership alone is very intimidating. I was referred to Laurie by a friend. She worked with me on the phone ahead of time to see what I was interested in...the least expensive car I could get; but not cheap. That being said, I was looking at the Fit. Well, with two active boys, a dog and a walker; Laurie realized that wasn't going to work for me. She was able to get me in to a beautiful Accord LX for about the same monthly payment by doing a lease and I am thrilled! TJ was wonderful working the numbers to get a monthly payment I could afford and having me approved even when I didn't think they were going to. There was absolutely no pressure! I can honestly say it was a pure joy to be here. I came into look and went home that same day with my new car. I am thrilled with this dealership. They have gone above and beyond to make me comfortable and enjoy the experience; instead of apprehensive and worried I was being taken advantage of. I've already told my friends on Facebook they need to come here. I have purchased 5 new cars in the past and this is the first time I have ever felt strongly enough to fill out a survey that I want to tell people how wonderful Laurie & TJ are. You need to see them yourself, you will be so glad you did. Many, many thanks from my family to you for a smooth and enjoyable experience :) More

This is the second CR-V that I have leased from Herb Chambers of Burlington and I hope it won't be my last. Sergio has been my salesperson both times. Sergio was so pleasant and professional! He went Chambers of Burlington and I hope it won't be my last. Sergio has been my salesperson both times. Sergio was so pleasant and professional! He went out of his way to make sure the car was a perfect fit for me. When he delivered my car he went over all of the new features and reviewed the ones that I was familiar with. I look forward to working with him on my next lease and will recommend him and the dealership to anyone looking for not only a great deal on a new car, but a very pleasant experience. More