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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,169 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,169 reviews

July 22, 2025

Ashley is great! And the car service is too! Appreciate your excellent service , they are professional and do great work! More

by lacomis59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jul 22, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this positive feedback about Ashley and the Herb Chambers Honda of Burlington team! Safe travels!

July 18, 2025

The store has excellent and very efficient service, the reception staff are very helpful and communicative, I left the car for a Honda warranty repair, the repair was done successfully and the car is worki More

by Cleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Herb Chambers Honda of Burlington responded

Cleo, it's disappointing to hear that your service did not meet our standards. We strive to be thorough and detail-oriented and we will review this feedback with our team to ensure it doesn't happen again. Please contact us directly if you would like to continue this discussion. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

July 17, 2025

There treats me with courtesy and respect Very professional my service is amazing and extremely well done More

by annemariemothersil64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Herb Chambers Honda of Burlington responded

Annmarie, thank you for your business and kind feedback about our team! We look forward to welcoming you back to Herb Chambers Honda of Burlington.

July 16, 2025

I received the best service from Leah Blackler. All my expectations were met. I appreciate her help and commitment. More

by Lax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 17, 2025 -

Herb Chambers Honda of Burlington responded

Lax, we are thrilled that Leah provided you with attentive and professional service! Thank you for visiting Herb Chambers Honda of Burlington!

July 16, 2025

Super easy to work with, polite, professional and knowledgeable. They made my purchase very easy. Nothing more to ask for! More

by Bob17628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Redding
Jul 16, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience, Bob! We are happy to hear that our team made your purchase process so painless and efficient. Your business is much appreciated by all of us at Herb Chambers Honda of Burlington!

July 14, 2025

Jeffrey was very helpful and patient in answering all of my concerns regarding my car. He gave the right advice in helping to fix my car issues. I’m very satisfied by his customer service More

by deepakbhalla.2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Herb Chambers Honda of Burlington responded

Deepak, thank you for sharing your positive review of Jeffrey and the team! We appreciate your business and hope to welcome you back to Herb Chambers Honda of Burlington in the future. Have a great day!

July 11, 2025

Michael's service was outstanding. I can't think of anything I would have done differently. More

by wkinnaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback - Michael will be thrilled to hear it! We appreciate your business and hope to see you again next time here at Herb Chambers Honda of Burlington!

July 09, 2025

Service advisor was very competent at getting details from me about the symptoms I was experiencing and then explaining what was to be fixed and what was covered by my extended warranty More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blacker
Jul 10, 2025 -

Herb Chambers Honda of Burlington responded

It was our pleasure to assist you! Thank you for choosing Herb Chambers Honda of Burlington and for sharing your experience.

July 07, 2025

Excellent service and top notch communication. Easy to schedule. Work done in a timely manner More

by jenslaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with the Herb Chambers Honda of Burlington team! We appreciate your business and hope to see you again next time!

July 07, 2025

Have had Services on two HONDA’s since 2003 and I continue to receive outstanding customer service by all staff in the service department More

by HONDA HAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEAH
Jul 08, 2025 -

Herb Chambers Honda of Burlington responded

Your loyalty means the world to us! Thank you for choosing Herb Chambers Honda of Burlington and for sharing your glowing review!

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