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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,689 Reviews

1,689 Reviews of Herb Chambers Honda of Burlington - Service Center

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May 19, 2025

Herb Chambers of Burlington is fantastic re: purchase a car and/or car maintenance and Service. It is the Only place I will bring my 2018 Honda. The Servjce Department is the best I have Ever experienc More

by I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that June Fraser and our Service Department have consistently provided top-notch service. It's great knowing you feel heard and well-informed about your vehicle's needs. We appreciate your loyalty and look forward to continuing to serve you in the future!

May 19, 2025

Great customer service and service dept. Hope it doesn't change under new owner. Thank you More

by Ed g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Honda of Burlington responded

We're happy our team provided unparalleled customer service during your visit! Thank you for rating us five stars! – Herb Chambers Honda of Burlington

May 17, 2025

The service at Herb Chambers Burlington Honda was excellent and quick. My car was ready at the promised time. More

by palmeida7377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that you received excellent and timely service at Herb Chambers Honda of Burlington. Thank you for sharing your experience with us!

May 10, 2025

Only problem I have is coupons from dealership ALWAYS arrive after having service just got my coupons in mail already paid full price More

by Aprilsanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback with us at Herb Chambers Honda of Burlington. Your satisfaction is important to us, and we look forward to improving this process moving forward!

May 10, 2025

Always wo earful customer service. Leah was awesome same about allstaff. Car wash is great aswell More

by jlavers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
May 13, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback! Leah & the team appreciate your support and look forward to seeing you again next time here at Herb Chambers Honda of Burlington!

May 09, 2025

I had my Ridgeline serviced at Herb Chambers Honda Burlington and could not be happier about the experience. Ashley was friendly, up front about the time expectation & communicated updates repeatedly More

by jmcmahan0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 12, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Ashley and the Herb Chambers Honda of Burlington team provided you with such a positive service experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

May 09, 2025

Very helpful with scheduling and making clear all service and parts availability and cost associated with eork More

by Glazieranthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Glazieranthony responded

Thank you

May 12, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback! We're so glad our Herb Chambers Honda of Burlington team could assist you. Please don't hesitate to reach out if we can be of service again in the future!

May 09, 2025

Excellent personal; knowledgeable, friendly and easy to work with. My interactions have always left me with the feeling that I am a valued customer. More

by batuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that you feel valued and appreciated at Herb Chambers Honda of Burlington! Our team strives to provide knowledgeable and friendly service, so it's great to know we've hit the mark. Thank you for your kind words!

May 07, 2025

I was delighted with the service I received when I brought my car in for the recall. Friendly, timely service, especially when compared to HondaNorth in Danvers, MA, where I received the opposite. At More

by Andrea.fincke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Herb Chambers Honda of Burlington responded

Hi Andrea, we're pleased to hear that you had a positive experience with us at Herb Chambers Honda of Burlington! Our team is committed to providing friendly and straightforward service. We look forward to serving you again in the future! Safe travels!

May 05, 2025

Herb Chambers of Burlington is by far the best car dealership I’ve ever dealt with. I recently took my car in for a scheduled oil change and the service department was phenomenal! Specifically Leah More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Urquilo of Sales department , Leah of the Service Department
May 06, 2025 -

Herb Chambers Honda of Burlington responded

Hi James! We're delighted to hear that Leah and the team at Herb Chambers Honda of Burlington provided such a welcoming and informative experience. We appreciate your kind words and look forward to serving you again in the future!

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