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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,155 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 1,741 service reviews

March 07, 2026

I brought my 2013 Accord in for a routine maintenance service. This is the 3rd car I've bought from this dealership, and I've had all of them serviced here. The results have been fantastic! No signific More

by Mike Fox
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
February 20, 2026

Service staff is excellent. Michael is always welcoming and supportive. Car is always returned in a timely fashion. More

by DG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Herb Chambers Honda of Burlington responded

Thank you! We hope to be of service to you again!

February 15, 2026

Jeff has been a wonderful service rep for me and he is always looking out for my best interests, Excellent job More

by stringsundertension
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Herb Chambers Honda of Burlington responded

stringsundertension, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 13, 2026

Had concerns about high voltage coolant in my hyrbrid CRV, advisor Sean Desilva had the tech look at my car and then explained what was going on with the car. I waited for my car and the it was ready at More

by Foof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 16, 2026 -

Herb Chambers Honda of Burlington responded

Foof, thanks so much for rating us so high! Be safe on the road!

February 09, 2026

It went great with my 2026 CRV lx. I got a video summary from the technician who did the work. A nice surprising touch. More

by azmosys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Herb Chambers Honda of Burlington responded

Thank you again for taking the time to let us know how we did!

February 09, 2026

I only had a little problem with my windshield wiper fluid which was resolved very quickly thanks More

by Blanco400
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Herb Chambers Honda of Burlington responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

January 29, 2026

Everyone is always pleasant and helpful. They are very accommodating when needed and easy access off the highway More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Herb Chambers Honda of Burlington responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

November 30, 2025

Everything was great. Professional, friendly, courteous. I never have a problem when I go there for service More

by Jburke716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
Dec 02, 2025 -

Herb Chambers Honda of Burlington responded

We appreciate this feedback about our service department! Thank you again for choosing Herb Chambers Honda of Burlington!

November 28, 2025

Excellent service experience. Quick, courteous service with a smile. Done right the first time at a fair price! More

by The Captain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Herb Chambers Honda of Burlington responded

We’re delighted to hear our team was quick and courteous. Thank you for choosing Herb Chambers Honda of Burlington and for sharing your experience with us.

November 26, 2025

Incredible staff! Chris Jeff and Ashley are awesome. Definitely recommend service there. Oh service manager always good for a funny joke! More

by Road warrior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for recommending our team! We'll pass along your kudos to Chris, Jeff, Ashley, and our service manager. See you next time at Herb Chambers Honda of Burlington!

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