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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,682 Reviews

1,682 Reviews of Herb Chambers Honda of Burlington - Service Center

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May 07, 2025

I was delighted with the service I received when I brought my car in for the recall. Friendly, timely service, especially when compared to HondaNorth in Danvers, MA, where I received the opposite. At More

by Andrea.fincke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Herb Chambers of Burlington is by far the best car dealership I’ve ever dealt with. I recently took my car in for a scheduled oil change and the service department was phenomenal! Specifically Leah More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Urquilo of Sales department , Leah of the Service Department
May 06, 2025 -

Herb Chambers Honda of Burlington responded

Hi James! We're delighted to hear that Leah and the team at Herb Chambers Honda of Burlington provided such a welcoming and informative experience. We appreciate your kind words and look forward to serving you again in the future!

May 05, 2025

Since my husband died, I’ve had to rely on Herb Chambers dealership more to keep my car in top top shape and they never let me down. Ech of their maintenance managers/assistants has been extremely helpful a More

by rmorgan421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Herb Chambers Honda of Burlington responded

Hi Morgan! Thank you for sharing your experience with us at Herb Chambers Honda of Burlington. We're glad to hear that our team, including Jeffrey, has been supportive and helpful in maintaining your vehicle. We look forward to assisting you with your next car purchase!

May 03, 2025

Quick customer service desk experience. Offered assist with outstanding recalls. Help with prioritizing list for immediate and future maintenance. More

by Joemirab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
May 05, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our team at Herb Chambers Honda of Burlington provided you with efficient service and helpful maintenance advice. Thanks for sharing your experience!

April 29, 2025

It was very easy and seemless getting my car inspected and serviced at this location. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 29, 2025 -

Herb Chambers Honda of Burlington responded

Hi Rebecca! We appreciate your shoutout to our team at Herb Chambers Honda of Burlington! We'll see you next time!

April 29, 2025

It was great! I made the appointment online at a convenient time. The service person was very helpful and kind and did not pressure me to do anything I wasn’t pre More

by Juliahannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Apr 30, 2025 -

Herb Chambers Honda of Burlington responded

Julia, we're delighted to hear that your experience at Herb Chambers Honda of Burlington was smooth and pleasant. Our team is always here to help without any pressure. Thanks for sharing!

April 29, 2025

It is a clean place with very pleasant and friendly staff. My car was fixed and although there were things I COULD do, I was not pressured into doing more than I expected. I highly recommend them! More

by Juliahannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Apr 30, 2025 -

Herb Chambers Honda of Burlington responded

Hi Julia, we're delighted to hear you had a positive experience with our team at Herb Chambers Honda of Burlington. Thank you for recommending us and sharing your feedback!

April 27, 2025

They always fix my car correctly the first time. Never had to go back a second time. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda of Burlington responded

Hi! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda of Burlington! We'll see you next time!

April 26, 2025

Not only do they fix your car they then send a video of what was done ! Every one is always so friendly, courteous and efficient! And I love my little Honda fitt!!! More

by Bellasmormor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
Apr 28, 2025 -

Herb Chambers Honda of Burlington responded

Hi Bella! Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that our team provided friendly and efficient service, along with a helpful video update. Enjoy driving your Honda Fit!

April 25, 2025

Always receive courteous and helpful service at Herb Chambers Honda in Burlington, MA. Most recent service person was Leah. More

by yoganana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Apr 28, 2025 -

Herb Chambers Honda of Burlington responded

Hi Yoganana, we're delighted to hear that Leah and the team at Herb Chambers Honda of Burlington provided you with courteous and helpful service. Thank you for sharing your experience! Safe travels!

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