Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,700 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,700 Reviews of Herb Chambers Honda of Burlington - Service Center
Sort by
October 20, 2019
Service Department The whole experience with service department was exceptional. They took care of my 7k mile service and also did oil change. The experience was pleasan The whole experience with service department was exceptional. They took care of my 7k mile service and also did oil change. The experience was pleasant. More
by CR-V Owner
Employees Worked With
October 18, 2019
Excellent service The service people were great and I'm very satisfied with the job they did. Chris was great and kept me informed the whole time. And I appreciate t The service people were great and I'm very satisfied with the job they did. Chris was great and kept me informed the whole time. And I appreciate that they also gave me a ride into work when I dropped my vehicle off. The driver was very nice as well. More
by Bbellerose
Employees Worked With
October 16, 2019
Very pleased with professionalism I worked with June in the service dept. she was very helpful and professional. I didn’t want to wait so she suggested I come back in two hours and I c I worked with June in the service dept. she was very helpful and professional. I didn’t want to wait so she suggested I come back in two hours and I could have the car come right in since I checked in. It helped so I could get other things done. Overall June was very friendly and went over everything with me More
by Dave
Employees Worked With
October 13, 2019
The technician at the front desk was very knowledgeable and I was greeted very friendly. The job was diagnosed correctly and was finished within promised time. Excellent job! I am very satisfied with the s and I was greeted very friendly. The job was diagnosed correctly and was finished within promised time. Excellent job! I am very satisfied with the service and experience. More
by Eugene
Employees Worked With
Jessica Johnson
October 13, 2019
CRV Service Another in a long list of positive experiences when having my CRV serviced at Herb Chambers. I dealt with Nikole and she was very helpful, polite and Another in a long list of positive experiences when having my CRV serviced at Herb Chambers. I dealt with Nikole and she was very helpful, polite and efficient. She went out of her way to assist me with another issue regarding my vehicle that she didn't have to and could have passed me back off to the original dealer (not Chambers Honda). I will keep coming back to Herb Chambers. Jim M. More
by J Mac
Employees Worked With
Nikole Humphrey
October 12, 2019
Quick , efficient service. Friendly, courteous customer service (not just vehicle service). Kathy clearly explained the work done and charges at checkout. J , efficient service. Friendly, courteous customer service (not just vehicle service). Kathy clearly explained the work done and charges at checkout. Jessica let me leave my tote behind her desk while I went across to the mall for lunch while my car was being worked on. More
by BGR642
Employees Worked With
Kathy at payment desk, Jessica Johnson
October 11, 2019
I just needed an oil change and overall check-up. Happy with the service but always a long wait. But happy with my car and the excellent service! with the service but always a long wait. But happy with my car and the excellent service! More
by Florence
October 07, 2019
Great Dealership with a great service department! Where else can you walk in, explain your problem or service request, get a cup of coffee, ice cream, apple or energy bar while you have a short wait t Where else can you walk in, explain your problem or service request, get a cup of coffee, ice cream, apple or energy bar while you have a short wait to have a tech analyze your situation, fix it or order a part and schedule an appointment, and wash your car? June, one of the service advisors l did a great job, explained my problem, what the tech did and had me on my way! More
by GDon
Employees Worked With
October 04, 2019
Good experience Every time I go here for service its always fast easy simple and professional. Highly recommend this dealership to everyone looking for a close and ex Every time I go here for service its always fast easy simple and professional. Highly recommend this dealership to everyone looking for a close and excellent Honda dealership. More
by Taybass
Employees Worked With
Jessica Johnson
October 02, 2019
Routine Service on Accord Good service. June explained the work that would be performed and the price. She also reviewed the multi-point inspection results. Contacted me immedi Good service. June explained the work that would be performed and the price. She also reviewed the multi-point inspection results. Contacted me immediately when finished. More
by service, joe978
Employees Worked With
