Herb Chambers Honda of Burlington - Service Center

Chris was awesome Friendly and helping customer service. Chris was very friendly and also cashiers at services. He suggested right part and on time services less waitin Friendly and helping customer service. Chris was very friendly and also cashiers at services. He suggested right part and on time services less waiting time. More

great customer service. reasonable wait time. My car was overdue for an oil change. So, I called mid-afternoon Called the dealership service department asking for a walk in service. They said if My car was overdue for an oil change. So, I called mid-afternoon Called the dealership service department asking for a walk in service. They said if I show up soon they should be able to take me in. their estimated wait time was around 45 minutes. I waited in the comfortable customer's lounge watching the news on the TV. They were some complimentary refreshments available such as coffee, tea, apples, ice cream and snacks. The ambiance is relaxing. Great attention to customers. The 45 minutes wait time seemed like 10 minutes. My car was washed and ready for me by the door. More

Maintenance update excellent service as always. Quick and easy check in. I recognize John who checked in me. He was pleasant, knowledgeable and efficient. Waiting area i excellent service as always. Quick and easy check in. I recognize John who checked in me. He was pleasant, knowledgeable and efficient. Waiting area is clean and comfortable. More

Regularly scheduled service I had been trying to get in to do an oil change and the 20,000 mile regular service -- but due to the flood of customers for a recall and some short s I had been trying to get in to do an oil change and the 20,000 mile regular service -- but due to the flood of customers for a recall and some short staffing, each day I'd call found the lines already to long for me to come in. But I was told that this week would have full staffing and that a promotional offer I'd received would be honored whenever I could make it in. They suggested I should call again -- and I did on Thursday. I expected a two-hour wait, but the service was completed in an hour, including one additional issue the inspection uncovered. Nicole checked in with me several times, to let me know what needed to be done, and to let me know that my service was completed. I was happy to be back on the road. More

Alignment, rotate balance , oil change and inspection sticke Very pleased with check in for my Alignment, rotate balance , oil change and inspection sticker that I had done. Vehicle was ready in matter of hours. Very pleased with check in for my Alignment, rotate balance , oil change and inspection sticker that I had done. Vehicle was ready in matter of hours. More

service to my Honda Odyssey Service to my Honda Odyssey was excellent. John Silva was a professional and polite service agent. He kept me updated at all the time my Honda Odysse Service to my Honda Odyssey was excellent. John Silva was a professional and polite service agent. He kept me updated at all the time my Honda Odyssey was being serviced. More

Safety recall Always professional always nice to do business with. I fell at home at Honda of Burlington. I have been a customer for a long time and will contin Always professional always nice to do business with. I fell at home at Honda of Burlington. I have been a customer for a long time and will continue to do so. More

good service experience All items were taken care of in a timely manner, everyone I spoke with was friendly and seemed to care about what I needed for my vehicle. All items were taken care of in a timely manner, everyone I spoke with was friendly and seemed to care about what I needed for my vehicle. More

Device and brakes Excellent, professional and friendly as always June is fabulous to work with, on top of everything and knowledgeable. Car was on time and nice Excellent, professional and friendly as always June is fabulous to work with, on top of everything and knowledgeable. Car was on time and nice and clea! Thank you More

RECALL AIRBAG REPLACEMENT Great service from John Silva in the Service Dept. I have been dealing with John for over 10 years and have never had an issue. He is the main reaso Great service from John Silva in the Service Dept. I have been dealing with John for over 10 years and have never had an issue. He is the main reason I come to Herb Chambers Burlington to have my car serviced. More