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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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November 11, 2016

Software recall 800 miles on new CRV 2016.......was told via phone call to come in for software recall related to transmission. Took about one hour or so.) More

by poleary42
Recommend Dealer
Yes
Employees Worked With
Don't know man's name in the service dept.
Nov 11, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

November 07, 2016

My review Great experience with getting the service desk, june went above and beyond exceeeding my expectations. One note, my last 2 oil changes i did not feel More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Julie, for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service, so we are pleased to hear that June was able to provide this to you. We thank you for your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

November 07, 2016

Excellent Service I always experience great service when I go to Honda of Burlington. All the Service managers are friendly and knowledgeable and provide great servi More

by mbedard01821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to recognize June and our Service Department. We value your continued business and hope to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

November 06, 2016

Great service alway I always have a great experience with Service. June was particularly helpful in explaining the work done. i have and will continue to recommend Herb C More

by margec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Gerry Salois, General Manager

November 03, 2016

Satisfied Customer I went to Herb Chambers Burlington in January to get a new vehicle , originally I decided to buy used car then salesman ( Robert) explained to me ho More

by don1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert with original perchase and Chris for re call service
Nov 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Don, for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Rob and Chris make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

November 01, 2016

Nothing but the best When ever I've had to bring my car in for service (which is a pain to do with scheduling), the service department is wonderful, resourceful and provid More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 02, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Loretta, so much for the wonderful review. John is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

October 30, 2016

Top notch vehicles and service. I came in with an emergency fix on a Saturday, and Phillip helped me efficiently and politely to have my tire assessed, replaced, & car aligned. My Ho More

by Openroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Oct 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback and recommendation. Best, Gerry Salois, General Manager

October 30, 2016

Awrvuce Histort i have purchased 2 Honda CRVs from you and have received superb service for many years. John Silver in service has been especially helpful. I have had More

by Jpass2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silver
Oct 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback and recommendation. We're so glad that you have had such positive experiences with us. John is truly an asset to this team. May you continue to enjoy many safe and amazing miles in your Hondai! Best, Gerry Salois, General Manager

October 29, 2016

Service The Burlington dealership always goes the extra mile-I've been a customer for 25 years. I requested a maintenance service and was pleased to also rec More

by Rever23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Codner
Oct 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your recent experience with us. We value your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

October 24, 2016

Big 100K Service I had a big 100K service and additional more work done on my 2007 Accord.John Silva ( Servce Advisor ) as always very tanetive, professional, and wha More

by Vlado Urban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Oct 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Vlado! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that John was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

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