Herb Chambers Honda of Burlington - Service Center

Outstanding Service! I was able to book a 7:30 am service appointment very easily online. I arrived early on a chilly Friday morning. They got me in quickly and out by 8:1 I was able to book a 7:30 am service appointment very easily online. I arrived early on a chilly Friday morning. They got me in quickly and out by 8:15. Though they could not do a car wash due to the temperature, They vacuumed inside! Such a nice surprise. I can't remember the name of the sales rep that helped me out, but he was phenomenal. He was even able to get me a $10 off coupon! Thanks! More

Great Service Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my experience pleasant. Fernando did a quality job on all the repairs. He also might have saved our lives by pointing out how replacing the back breaks was a necessity given how bad they are and how dangerous it can be. More

Systematic, informed and without surprises The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed by cell phone of the issues and recommendations but did not assume anything in terms of what I wanted to approve. Easy to deal with. More

Recent Service Visit I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I bring it in for review. June, the service manager suggested a few things at first from some simple issues to a more serious issue. I waited for a bit while the car was inspected by a technician. The issue was a failed sensor which they replaced under warranty. The level of competence and professionalism of the service team is excellent and I have had no issues with them over the years I have been using Herb Chambers - Burlington=n More

fising tire We had a flat and brought the car in the middle of a workday. We were greeted right away. They were able to fix the tire with a plug. In and out in le We had a flat and brought the car in the middle of a workday. We were greeted right away. They were able to fix the tire with a plug. In and out in less than an hour at minimal cost. Painless. More

Routine Maintenance Quick service without an appointment. Had a slow leak on one tire which was replaced quickly. Service representative was friendly and very quick to Quick service without an appointment. Had a slow leak on one tire which was replaced quickly. Service representative was friendly and very quick to get me in and out. More

Well done. My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem was immediately taken care of and I was out of there within 10 minutes. More

Friendly and quick service The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem like a delay). Service was completed before the estimated time we were given and we were on our way. I have always been satisfied with the customer service and professionalism of this dealership and will continue to do business here. More

Greatest Dervice at Herb Chambers Burlington From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has taken great care of us! More

Great experience every time. The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his deale The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his dealership. My fees are generally a fraction of what he pays for the same services. More