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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,686 Reviews

1,686 Reviews of Herb Chambers Honda of Burlington - Service Center

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September 21, 2015

Recent service for warranty extension I brought my CR-V in for service due to the oil light flashing and knocking noise. I was informed that the problem was the likely piston related and More

by KTR
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2015 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and June is truly a testament to that. I will be sure to share your kind words with her. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

September 12, 2015

caring ,excellent service i came in to have my engine checked because I felt it was overheating.. The technician checked it thoroughly and determined there was nothing wrong. I More

by Joanna1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher S Gle
Sep 14, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Joanna! We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

September 06, 2015

Great personal service and care by the servicing dept. Phil was terrific, as he always is, taking a personal interest in helping each customer get the solutions that he wanted for his car. He sets reasonab More

by Chuck Litchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner!!
Sep 08, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Chuck! It is a pleasure to read about your experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Phillip has been able to provide you with such memorable and pleasant experiences. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

September 05, 2015

Great Service Dept. Always courteous, efficient, and prompt service. I especially would like to single out Phillip Codner as an outstanding rep. The whole staff has alway More

by TonyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Sep 08, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Tony, for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

September 04, 2015

service oil change and rotation o tires service is always great and I always look for john flanery to help me with my needs for service john is great he is very professional and very knowled More

by alcappy619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john flanery
Sep 04, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your wonderful experience with John! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

September 02, 2015

5000 mile oil change Service was fast, reasonable, staff were friendly...great customer service, Dealing with the lease of my CRV was also super. I would recommend Herb More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
Sep 03, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Mike was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

August 22, 2015

Excellent Service I bring both my cars to Herb Chambers Burlington for service. The oil change price is as good or lower than any other place around. They do a great jo More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Jimmy, for taking the time to recognize June and our Service Department. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

August 21, 2015

GREAT Great service I would recommend Andrei and this location very clean dealership only complaint would be...slow wifi .update wifi boost I would recommen More

by catcallais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei H
Aug 21, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your encouraging words and kind recommendation of Andrei. We take great pride in surpassing any and all expectations you might have in your service decision. I'll make sure to look into the wifi speed. Thank you for your support and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 18, 2015

Airbag recall John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole proce More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 19, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Meg! I'm so happy to know that John made your service experience so enjoyable. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 17, 2015

Impecable Customer Service I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans w More

by mannersmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Aug 17, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. We thank you for your business and look forward to working with you again in the future! Kind Regards, Gerry Salois, General Manager

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