Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,686 Reviews of Herb Chambers Honda of Burlington - Service Center
Recent service for warranty extension I brought my CR-V in for service due to the oil light flashing and knocking noise. I was informed that the problem was the likely piston related and I brought my CR-V in for service due to the oil light flashing and knocking noise. I was informed that the problem was the likely piston related and that it was covered under a warranty extension. June Fraser in the Service Department handled my case from beginning to end with a high degree of professionalism and responsiveness. She made the process very easy to deal with. More
caring ,excellent service i came in to have my engine checked because I felt it was overheating.. The technician checked it thoroughly and determined there was nothing wrong. I i came in to have my engine checked because I felt it was overheating.. The technician checked it thoroughly and determined there was nothing wrong. I thank the employees of this dealership for always being so honest. I left with the confidence that everything was done to prevent my car from breaking down. I appreciate this dealership ! Thank you. More
Great personal service and care by the servicing dept. Phil was terrific, as he always is, taking a personal interest in helping each customer get the solutions that he wanted for his car. He sets reasonab Phil was terrific, as he always is, taking a personal interest in helping each customer get the solutions that he wanted for his car. He sets reasonable expectations as to the time of the servicing, then keeps you updated in the waiting area. He is the most professional, polite and knowledgeable service agent I've ever had, and I have gone to him now for the last four years, with three family Honda CRVs. It's truly a pleasure working with him. More
Great Service Dept. Always courteous, efficient, and prompt service. I especially would like to single out Phillip Codner as an outstanding rep. The whole staff has alway Always courteous, efficient, and prompt service. I especially would like to single out Phillip Codner as an outstanding rep. The whole staff has always been helpful. Thanks, Tony Valenti More
service oil change and rotation o tires service is always great and I always look for john flanery to help me with my needs for service john is great he is very professional and very knowled service is always great and I always look for john flanery to help me with my needs for service john is great he is very professional and very knowledgable I been coming here for service for 5 years and I am always pleased and satisfied thanks for john More
5000 mile oil change Service was fast, reasonable, staff were friendly...great customer service, Dealing with the lease of my CRV was also super. I would recommend Herb Service was fast, reasonable, staff were friendly...great customer service, Dealing with the lease of my CRV was also super. I would recommend Herb Chambers. More
Excellent Service I bring both my cars to Herb Chambers Burlington for service. The oil change price is as good or lower than any other place around. They do a great jo I bring both my cars to Herb Chambers Burlington for service. The oil change price is as good or lower than any other place around. They do a great job plus they wash and vacuum the car (nice touch). The waiting area is fine - you can grab a coffee or an ice cream while your car is worked on. Overall this is a fine run business. It could use a bigger lot though. With all the business the service center gets, plus folks shopping for cars, it gets pretty congested there (not too many parking spots). More
GREAT Great service I would recommend Andrei and this location very clean dealership only complaint would be...slow wifi .update wifi boost I would recommen Great service I would recommend Andrei and this location very clean dealership only complaint would be...slow wifi .update wifi boost I would recommend the extended warranty to anyone More
Airbag recall John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole proce John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole process was very efficient. More
Impecable Customer Service I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans w I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans we can make mistakes but it's how we correct or make good on expectations that sets us apart from others. John Flannery and his service team always go above and beyond. The apple on the way out the door is always a good thing too! More