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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,712 Reviews

1,712 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 19, 2023

Brought my Civic in this AM for oil change. Service was excellent. June was great as always. Personable, professional and always eager to help. I am never disappointed. More

by annecorreia927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Herb Chambers Honda of Burlington responded

Hey Anne! We're glad to know that you had an excellent service experience with June at Herb Chambers Honda of Burlington! We appreciate your feedback and look forward to assisting you again in the future. Safe travels until then!

December 02, 2023

I was very satisfied with service. Any questions I had Jeffrey answered no problem. Thank you More

by Crashndj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! We're so glad Jeffrey was able to answer all your questions and we hope to see you again next time here at Herb Chambers Honda of Burlington!

November 30, 2023

My service representative Alisa Ann was excellent. Kept me updated on the progress of repair by text and was completed within her estimated timeframe. More

by floppyrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Ann
Dec 01, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're glad to know that Alisa provided excellent service and kept you updated throughout the repair process at Herb Chambers Honda of Burlington. We look forward to serving you again! Safe travels!

November 28, 2023

The service advisors are exellent--this time it was Ashley and she took very good care of me and my car! She was knowledgeable and kept me informed throughtout the process. The techicians also are ex More

by annemapolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 28, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that Ashely & the team at Herb Chambers Honda of Burlington continue to provide you & your vehicle with excellent care! Thanks for sharing your positive experience and please don't hesitate to reach out the next time we can be of assistance!

November 24, 2023

My service provider, Ashley, provided excellent assistance. I purchased and service my 2007 Honda Accord at Chambers Honda. I’ve never been disappointed! The automobile technicians do a great job. More

by Gilbertjus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asley
Nov 27, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to know that Ashley and our team at Herb Chambers Honda of Burlington have consistently provided you with excellent service. Thank you for trusting us with your 2007 Honda Accord - we appreciate the support and look forward to your next visit!

November 20, 2023

This dealership is an excellent location for me to visit and the staff is very friendly and helpful and knowledgeable about their vehicles More

by Adjective
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know you found our location convenient and staff friendly at Herb Chambers Honda of Burlington. Thanks for sharing your experience, we appreciate it!

November 20, 2023

Nicely designed, comfortable waiting area available. Service advisor experience was very friendly and efficient. Appointment was Quicker than expected! More

by Steve
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Herb Chambers Honda of Burlington responded

Steve, we're glad to know you found our waiting area comfortable and the service efficient at Herb Chambers Honda of Burlington. Thanks for sharing your experience!

November 19, 2023

Easy to get an appointment online. Ashley kept me up to date on work being done. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ashley
Nov 21, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Herb Chambers Honda of Burlington with your service needs! We're happy to hear Ashley provided you with excellent communication and we hope you won't hesitate to reach out if we can assist you again in the future!

November 18, 2023

Chris has helped my wife several times with issues. Explained what could , couldn’t be done. Thank you. More

by A Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that Chris has been able to assist your wife with her vehicle's issues. Our team is always here for any further help you might need. Thanks for the review! - Herb Chambers Honda of Burlington

November 18, 2023

Chris immediately knew what to do My Pilot had a keyless remote problem message on my dashboard! He said it probably was a relay needed.to be replace and probably under warranty. All true fixed within 2ho More

by Happy Honda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that Chris was able to assist you with your Pilot! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

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