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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,690 Reviews

1,690 Reviews of Herb Chambers Honda of Burlington - Service Center

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September 14, 2023

I showed up early AM without a scheduled appointment but the team at Honda was able to take a look at my car, check the battery/start, replace what was needed on top of provide sone necessary car maintenanc More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Herb Chambers Honda of Burlington responded

Hey Mike, thank you for the positive review! We're glad to know June and Chris at Herb Chambers Honda of Burlington were able to accommodate you and get your car back on the road quickly. We appreciate your feedback and see you again! Safe travels!

September 13, 2023

Went for my first service. Chris was very helpful and professional. He took care of the recall and was prompt in letting me know when the service was completed. More

by Shri604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive review! We're glad to know Chris was able to assist you with your service at Herb Chambers Honda of Burlington. We appreciate the positive feedback and look forward to serving you again! Safe travels!

September 12, 2023

Ailsa Ann was very helpful explaining the fixes to the vehicles in a timely manner. She kept me informed of the status of the repairs. More

by harmonwilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive review! We're glad to know Ailsa was able to assist you effectively with your vehicle repairs at Herb Chambers Honda of Burlington. We'll see you next time! Have a great day!

September 11, 2023

Chris Glen from the Service Department always gives top notch and reliable service. When asked technical questions he always knows the answer, and is trustworthy regarding what type of is essential vs wh More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Hey Christina, we're delighted to know that Chris from our service team at Herb Chambers Honda of Burlington has been able to provide you with reliable and knowledgeable service experience. We appreciate your loyalty and feedback! Safe travels!

September 10, 2023

xxxxxxin service works done before schedule should have more staff on Saturday to help out with long lines of customers you guys did a great job. More

by haihongtran16@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Herb Chambers Honda of Burlington responded

Thanks for the feedback and high rating! We're glad to know that we were able to complete your service ahead of schedule at Herb Chambers Honda of Burlington. Your suggestion about staffing on Saturdays is appreciated, as we always strive to improve our customer experience. We look forward to serving you again!

September 10, 2023

Went in for express service. Very efficient, friendly. Minimal wait time. Good work! Didn’t charge for unnecessary packages that my car didn’t need. Really appreciate the honesty More

by hefts.stones_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Ann
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you appreciated our efficient and honest service at Herb Chambers Honda of Burlington. Thanks for the positive feedback, we look forward to seeing you next time!

September 07, 2023

My day began with the dashboard lighting up! Giovanni from AAA came promptly and jumped the car's battery; I drove straight to Herb Chambers Honda of Burlington where they graciously took in the More

by jeanneejohnson1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Bergstrand
Sep 08, 2023 -

Herb Chambers Honda of Burlington responded

Hey Jeanne, we're glad to know that our team at Herb Chambers Honda of Burlington provided you with a prompt service experience. Thanks for your kind feedback! We'll see you next time. Safe travels!

September 07, 2023

Chris Glen in Service is very personable and professional - the reason I take my Honda vehicle to Herb Chambers in Burlington for service. More

by Cgaudet826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that Chris has been providing you with great service experiences! We appreciate your loyalty to Herb Chambers Honda of Burlington. Hope to serve you with future automotive needs! Safe travels in your Honda!

September 06, 2023

Very friendly service with work was completed on time and the process very easy. Would recommend to anyone More

by Dcaseyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you found our service at Herb Chambers Honda of Burlington friendly and efficient. Thanks for recommending us! We'll see you next time!

September 06, 2023

Always a smooth transition with the service department. Chis Glen is my technician and never fails to take good care of both my Honda’s. Honest and reliable service. More

by TonyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Glen
Sep 07, 2023 -

Herb Chambers Honda of Burlington responded

Hi Tony! We're glad to know that our service department, especially Chris, has been able to provide you with honest and reliable care for your Hondas at Herb Chambers Honda of Burlington. Thanks for the review!

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