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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,679 Reviews

1,679 Reviews of Herb Chambers Honda of Burlington - Service Center

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September 06, 2023

Service staff are very professional and helpful. Honda technicians offer excellent car repair services. Thanks More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Herb Chambers Honda of Burlington responded

We appreciate your positive feedback! Our team at Herb Chambers Honda of Burlington strives to provide top-notch service and we're glad you experienced that. Safe travels, and thank you for choosing us! - Herb Chambers Honda of Burlington

September 06, 2023

Clean store and great service. Only drawback is you can’t schedule an oil change even if you are part of their oil change program. I arrived at 7:15am and had to wait 90 min for an More

by Cgreen11371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback and patience with our oil change process at Herb Chambers Honda of Burlington. We're always looking for ways to improve, so we'll consider this moving forward. Thanks for choosing us! Safe travels!

September 05, 2023

Took care in for recall repair and it was completed in the timeframe quoted. it was an easy check in process and they had a shuttle available that brought me home so I did not have to wait at the dealers More

by Hbuying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Ann
Sep 05, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know your recall repair went smoothly and that our shuttle service was convenient for you. Thanks for choosing Herb Chambers Honda of Burlington! Safe travels!

August 30, 2023

They were all very helpful and knowledgeable about questions I had regarding the tire pressures message. Also, they were very patient as I had to renew my car registration that morning before I could More

by janet.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers Honda of Burlington responded

Janet, we're glad to know our team at Herb Chambers Honda of Burlington was able to assist you with your tire pressure concerns and patiently waited while you renewed your registration. Thanks for the positive review!

August 24, 2023

Service Department: Friendly, knowledgeable, helpful and geared towards customer service, practical & do NOT try and “up sell” maintenance that is not needed. More

by N/A please don’t cal me. Thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know you had a positive experience with our Service Department at Herb Chambers Honda of Burlington. We always aim for transparency and customer satisfaction. Thanks for the feedback!

August 24, 2023

Now that they allow service appointments, the process is quick, simple and easy. Staff kind and helpful More

by Pilot owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that you found our service appointment process at Herb Chambers Honda of Burlington quick and easy! Thanks for your kind words about our staff. We appreciate the feedback!

August 24, 2023

Never leave disappointed. I’ve been having my vehicles serviced for 20 yrs. Love the service dept. More

by HONDA HAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your loyalty and for choosing Herb Chambers Honda of Burlington for your vehicle needs! We look forward to assisting you again next time! Safe travels!

August 23, 2023

Unannounced i stopped by HC Burlington for a sticker not a problem for them. Was taken right away and on my way in a reasonable amount af time . More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Aug 25, 2023 -

Herb Chambers Honda of Burlington responded

Hey Beth, we're glad to know that our team at Herb Chambers Honda of Burlington was able to assist you promptly and efficiently. We appreciate your feedback and shall see you next. Safe travels!

August 23, 2023

Thank you June for being able to help me with my services I really appreciate it . More

by Renelson Carius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

Hey Renelson, thank you for the positive review! We're pleased that June provided you with great customer service during your visit. We'll see you next time at Herb Chambers Honda of Burlington! Safe travels!

August 22, 2023

Wonderful customer service when I went to get my oil changed. Despite the dealership being busy, I was treated as a priority and the services to my car were done well. More

by KaM746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a wonderful experience at Herb Chambers Honda of Burlington! We always strive to provide top-notch service, no matter how busy we are. Thanks for trusting us with your car's maintenance needs!

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