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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews
Call Service Center (781) 273-5000

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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August 24, 2023

Service Department: Friendly, knowledgeable, helpful and geared towards customer service, practical & do NOT try and “up sell” maintenance that is not needed. More

by N/A please don’t cal me. Thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know you had a positive experience with our Service Department at Herb Chambers Honda of Burlington. We always aim for transparency and customer satisfaction. Thanks for the feedback!

August 24, 2023

Now that they allow service appointments, the process is quick, simple and easy. Staff kind and helpful More

by Pilot owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that you found our service appointment process at Herb Chambers Honda of Burlington quick and easy! Thanks for your kind words about our staff. We appreciate the feedback!

August 24, 2023

Never leave disappointed. I’ve been having my vehicles serviced for 20 yrs. Love the service dept. More

by HONDA HAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your loyalty and for choosing Herb Chambers Honda of Burlington for your vehicle needs! We look forward to assisting you again next time! Safe travels!

August 23, 2023

Thank you June for being able to help me with my services I really appreciate it . More

by Renelson Carius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

Hey Renelson, thank you for the positive review! We're pleased that June provided you with great customer service during your visit. We'll see you next time at Herb Chambers Honda of Burlington! Safe travels!

August 23, 2023

Unannounced i stopped by HC Burlington for a sticker not a problem for them. Was taken right away and on my way in a reasonable amount af time . More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Aug 25, 2023 -

Herb Chambers Honda of Burlington responded

Hey Beth, we're glad to know that our team at Herb Chambers Honda of Burlington was able to assist you promptly and efficiently. We appreciate your feedback and shall see you next. Safe travels!

August 22, 2023

Wonderful customer service when I went to get my oil changed. Despite the dealership being busy, I was treated as a priority and the services to my car were done well. More

by KaM746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a wonderful experience at Herb Chambers Honda of Burlington! We always strive to provide top-notch service, no matter how busy we are. Thanks for trusting us with your car's maintenance needs!

August 20, 2023

Wait time was reasonable and staff friendly. Very happy with service! Will be back again for service. More

by acamacho732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're happy to hear that you had a positive experience with our team at Herb Chambers Honda of Burlington! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

August 18, 2023

I’ve been dealing with Herb Chambers Honda Burlington MA through three car leases and a purchase. Because their sales and services have always been commendable, I keep coming back. It’s nice to be able to r More

by MoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check in woman in service department was extremely helpful
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Aug 18, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to know that you've had consistently positive experiences with us at Herb Chambers Honda of Burlington. It's our pleasure to provide speedy and reliable service for all your automotive needs. Thank you for continuing to choose us!

August 17, 2023

Been using this dealership for over 10 years Herb Chambers Burlington is the best. Always friendly fast service you are treated like family. More

by mcaputo488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to have had you as a part of our Herb Chambers Honda of Burlington family for over 10 years! Thanks for the kind words about our service. We appreciate your continued support and look forward to serving you in the future!

August 16, 2023

Jeffrey and Scott made a great effort to replace my battery during a very busy day for them! I’m grateful for the professionalism in solving the problem More

by Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Report | Print
Aug 16, 2023 -

Herb Chambers Honda of Burlington responded

Hey Nicholas, it's great to know that Jeffrey and Scott were able to assist you efficiently with your vehicle needs at Herb Chambers Honda of Burlington. We appreciate your kind feedback and look forward to seeing you next time. Safe travels!

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