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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,682 Reviews

1,682 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 19, 2023

Service check in is the best! Ashley and June rune a tight ship!!! Their experience shows and very valuable! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley!
Jun 21, 2023 -

Herb Chambers Honda of Burlington responded

Thank you, Ann! We're so glad to hear that Ashley and June provided you with excellent service during your visit. We appreciate your kind words and hope to see you again soon at Herb Chambers Honda of Burlington!

June 18, 2023

Jeffrey was great in advising right service and helped use my coupon. Thank you, Jeffrey More

by prudhvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad Jeffrey could assist you during your visit! Thanks for choosing Herb Chambers Honda of Burlington. We hope we can be of service to you again in the future!

June 16, 2023

Always courteous and accommodating. The entire staff is very professional. Both of my Honda’s receive the best service here. Chris Glen is always my go-to guy. He is honest and most imp More

by TonyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the great review, Tony! We're glad to hear that Chris and the team here at Herb Chambers Honda of Burlington continue to provide you with such excellent service. Thanks for trusting us with your vehicles and please don't hesitate to reach out the next time we can be of assistance!

June 14, 2023

If you want good service without any bs, Herb Chambers Honda of Burlington is the place. Their service advisors (especially Chris) are honest and always straight forward, as are the service technicians. More

by MMPeloquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your confidence in the Herb Chambers Honda of Burlington team! Chris & the crew are grateful for your support and look forward to seeing you at your next visit!

June 13, 2023

We buy our cars and get our service at Herb Chambers Honda. Pretty happy with them overall. More

by Jacotwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Herb Chambers Honda of Burlington responded

We're honored to be your go-to automotive resource! We look forward to providing five-star care again next time! Thank you! - Herb Chambers Honda of Burlington

June 10, 2023

The still use those old sales tactics to get you to spend more after you have agreed to a final price. In this day and age, stop playing games. You don’t need to ask the sales manager. It frustrates custo More

by Hbuying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback. We value your input and apologize if our sales tactics frustrated you. We strive for transparency and will work to improve our communication going forward. If there is anything else we can do to assist, please don't hesitate to reach out and let us know. Thank you again for bringing this to our attention. Gerry Salois - General Manager - gsalois@herbchambers.com

June 07, 2023

June was awesome! 10/10 would recommend! Super helpful! Great service. Coming back soon to see her More

by Jdres30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Herb Chambers Honda of Burlington responded

We think June is awesome, too, and we're happy you enjoyed working with her! Thank you for leaving her and the team five stars! - Herb Chambers Honda of Burlington

June 06, 2023

Honda of Burlington has great service people and great technicians. The staff is always helpful and friendly and does their best to make your time there pleasant. More

by annemapolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Anne. We appreciate your confidence in working with our team! -Herb Chambers Honda of Burlington

June 05, 2023

I visited the Herb Chambers Honda of Burlington service department and Jeffrey Ferreira kept me up to date throughout my visit. Jeffrey was knowledgeable and friendly and my car was completed within tge ti More

by Lt19det
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Herb Chambers Honda of Burlington responded

We are thrilled to hear about your great experience at Herb Chambers Honda of Burlington! Our team strives for exceptional service and we're happy that Jeffrey provided you with excellent communication throughout your visit. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 03, 2023

Overall service was good but wait time is not reasonable. But it took 3 hours for oil change. Thank you. More

by nabrika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback, we appreciate it. We strive to provide excellent service and I am sorry that the wait time was not reasonable during your visit. If you would like to discuss this further, please do not hesitate to reach out to us directly, thank you. Gerry Salois - General Manager - gsalois@herbchambers.com

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