Back

Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,694 Reviews

1,694 Reviews of Herb Chambers Honda of Burlington - Service Center

Sort by
June 05, 2023

I visited the Herb Chambers Honda of Burlington service department and Jeffrey Ferreira kept me up to date throughout my visit. Jeffrey was knowledgeable and friendly and my car was completed within tge ti More

by Lt19det
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Herb Chambers Honda of Burlington responded

We are thrilled to hear about your great experience at Herb Chambers Honda of Burlington! Our team strives for exceptional service and we're happy that Jeffrey provided you with excellent communication throughout your visit. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 03, 2023

Overall service was good but wait time is not reasonable. But it took 3 hours for oil change. Thank you. More

by nabrika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback, we appreciate it. We strive to provide excellent service and I am sorry that the wait time was not reasonable during your visit. If you would like to discuss this further, please do not hesitate to reach out to us directly, thank you. Gerry Salois - General Manager - gsalois@herbchambers.com

June 02, 2023

Great service as always from Herb Chambers Honda in Burlington and Tyron was outstanding from the get go! More

by Pilot Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to hear you had a great experience at Herb Chambers Honda of Burlington! Tyron and our team strive to provide excellent service from start to finish. Thank you for sharing your feedback with us!

June 02, 2023

Scott was able to track down a hard to find part then schedule at my convenience. Then reschedule, when I had a change in plans. Repair was quick and the truck was washed. Great job! Thanks More

by Ridgeline
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turner
Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

Scott and the team appreciate the five-star review! We're glad your service visit went so smoothly and hope to see you back for your next appointment! Thank you! - Herb Chambers Honda of Burlington

June 01, 2023

The wait was long but they were very busy. Very friendly and professional. Would definitely go back. More

by Brunoedefeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Jun 05, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the review! We appreciate you visiting Herb Chambers Honda of Burlington and look forward to providing you with a more efficient experience next time. Take care!

May 31, 2023

Have been coming to this dealership for about 14 years. Always have my car serviced there. Had a question after my service today and Ashley was very responsive. More

by M.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Jun 02, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for choosing Herb Chambers Honda of Burlington as your trusted service provider for the past 14 years! We're delighted to hear that Ashley provided you with excellent service during your recent visit. Take care and we'll see you again next time!

May 31, 2023

Very courteous very clean. All staffs are well behaved Chris is very nice and always take care me More

by diliprina
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Herb Chambers Honda of Burlington responded

We're happy to hear Chris has continued to provide quality care with each visit! We hope that you return for your next routine service appointment! Thank you! - Herb Chambers Honda of Burlington

Jun 06, 2023 -

diliprina responded

I have nothing to say more than I mentioned your survey. I think Chris is really a nice person and helps equally. My brothers also visit your dealership and have the same feelings.

May 28, 2023

There was a stain on back seat that came with the car that I was told it was unable to be removed. I’d taken my car to another place to have seats cleaned and the stain seemed to spread. I took my car in More

by Mjmcintire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Herb Chambers Honda of Burlington responded

We're so happy we could help get rid of that unfortunate stain in your vehicle! Knowing that we've successfully detailed your car and helped it look brand new makes our day! We hope that you come to see the Herb Chambers Honda of Burlington team again soon! Thank you!

May 19, 2023

Very helpful! ! Kept me informed throughout the service being performed to my car and gave recommendations. Work was covered under warranty. Thanks More

by Tom F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Herb Chambers Honda of Burlington responded

Tom, we're grateful for your thoughtful and kind review of our team here at Herb Chambers Honda of Burlington! We are happy we were able to provide you with exceptional service and maintenance recommendations for your vehicle, and that the work was covered under warranty! Thank you for trusting us with your vehicle!

May 18, 2023

Great dealership. Replaced a battery in record time Everyone is very helpful and pleasant. Will keep using them for any problems More

by Sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
May 18, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Sutton! We're honored that our team provided you with an excellent visit! -Herb Chambers Honda of Burlington

...
36
...