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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,681 Reviews
Call Service Center (781) 273-5000

1,681 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 08, 2021

Very happy with the service, both at the front desk (Customer Service) and on the car. Great team. Very helpful. Listened and explained everything in as much detail as I needed. More

by rickpearl5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Mike Quinn
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Jul 09, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback and five-star rating! We are so glad our customer service is right where it should be! We look forward to seeing you next time! - Herb Chambers Honda of Burlington

July 08, 2021

Service was excellent, service counter was very professional and diligent. I have been a repeat customer since I purchased my vehicle in Burlington and will be back. More

by Sbuonopane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your years of support! We're so happy to have you as a Herb Chambers Honda of Burlington customer. See you next time!

July 02, 2021

Brought In For Recall. Part Out Of Stock. Pissed Off More

by mcclinticp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
June Fraser
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Herb Chambers Honda of Burlington responded

We understand your frustration and appreciate your feedback. If you would like to discuss this issue further, please don't hesitate to reach out to me directly. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

July 01, 2021

They are all very friendly and I got excellent service! More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jul 02, 2021 -

Herb Chambers Honda of Burlington responded

Thank you, Kevin! We're glad to hear it! – Herb Chambers Honda of Burlington

June 28, 2021

Service is always able to fit in a walk in More

by schwartz.susan24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jun 29, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to leave us a review. We appreciate your feedback.

June 26, 2021

Jessica is fantastic , Pleasant , knowledgeable, very professional. Quick write up , car was in and out , just a pleasure to deal with her! AAAA+++++++++ More

by Scottg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Report | Print
Jun 28, 2021 -

Herb Chambers Honda of Burlington responded

Thank you! Jessica and our team will be so pleased to hear that you enjoyed servicing your vehicle at Herb Chambers Honda of Burlington! We hope to see you again for your next appointment!

June 25, 2021

Great service and very considerate of my time. Use this dealer all the time. More

by wendyejones.72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 25, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the awesome review and five-star rating! We're so glad to hear it! - Herb Chambers Honda of Burlington

June 25, 2021

They replaced a part that was lost several months ago. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Herb Chambers Honda of Burlington responded

Thanks for sharing your feedback, Frank. - Herb Chambers Honda of Burlington

June 24, 2021

I really appreciate all of the help I ever receive at Herb Chambers Honda of Burlington, But again Chris Glenn and the Service Department provided SUPER SERVICE. They very quickly took care of a Honda r More

by gkachen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2021 -

Herb Chambers Honda of Burlington responded

We are so happy to hear that your time at the Herb Chambers Honda of Burlington has been so wonderful! Thank you so much! Chris will be so happy!

Jun 27, 2021 -

gkachen responded

Thanks to the Herb Chambers Honda Burlington Service Department--in particular: Chris Glen: I really appreciate all of the help I ever receive at Herb Chambers Honda of Burlington, But again Chris Glenn and the Service Department provided SUPER SERVICE. They very quickly took care of a Honda recall--I was in and out far quicker than I expected. Chris provides a smile and help that always go beyond the call of duty!! He is the best--THANK YOU CHRIS

June 24, 2021

The service was efficient and to the point. The time estimation was accurate, and the service manager kept clear communications with me through phone calls. Very satisfied with their assistance. More

by Huiling_zhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jun 24, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback about your recent visit to Herb Chambers Honda of Burlington! It means so much that you were satisfied with your experience!

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