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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,681 Reviews

1,681 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 19, 2021

Glen in service is exceptional! He helps me understand any repair necessary & why. Repairwork by the mechanics are done with skill & excellence too. I would highly recommend getting service for your Honda More

by Eileen D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Honda of Burlington responded

Eileen, Thank you for the glowing review and five-star rating! We're so glad to hear Glen and our team made this such a worthwhile experience! - Herb Chambers Honda of Burlington

June 15, 2021

My fuel pump was replaced due to recall. Service for my vehicle was set up in a timely manner. Service staff were helpful and the job was done in the approximate time I was told. More

by Jscherban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Honda of Burlington responded

It was our pleasure to take care of your fuel pump! Thanks for trusting the Herb Chambers Honda of Burlington service team!

June 14, 2021

Laurie is an amazing service advisor. She was informative during my service and ensured my car was delivered on time! She reviewed all services performed More

by dms0218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie
Jun 15, 2021 -

Herb Chambers Honda of Burlington responded

This review is so great to see! Thank you! - Herb Chambers Honda of Burlington

June 09, 2021

The service department at Herb Chambers Honda Burlington were very helpful. June was great to work with. Highly recommended. Fixed my cars AC in no time at all. More

by Mike S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Honda of Burlington responded

It was our pleasure to take care of you and get your AC up and running for the summer! Thanks for being a Herb Chambers Honda of Burlington customer, Mike!

June 08, 2021

Herb Chambers Honda takes care of their customers. Excellent customer and mechanical service every time I come. They listen and deliver. I would Highly recommend them. More

by Susie Titus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Jun 09, 2021 -

Herb Chambers Honda of Burlington responded

Our customers are our number one priority! Thank you for your business and your review. It means so much to all of us at Herb Chambers Honda of Burlington.

June 05, 2021

Friendly, fast serviceWhat else do you need to know Friendly, fast service What else do you need to know Prompt service ready when they said Car waiting for me when I picked it up More

by dwalker.30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for choosing Herb Chambers Honda of Burlington, we appreciate your positive feedback!

June 04, 2021

Laurie was.my service coordinator. She did a wonderful job. Ordering the part and setting up a service time. She promised the vehicle and delivered on time. Much appreciated her efforts. Since it was an More

by J Marrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Cantwell
Jun 04, 2021 -

Herb Chambers Honda of Burlington responded

Laurie is a real MVP on our team! Thank you so much for coming into Herb Chambers Honda of Burlington and for leaving us a review.

June 03, 2021

Polite staff and great service.Went in for oil change Polite staff and great service. Went in for oil change and Tire rotation. Waited in the customer waiting area. Very comfortable with coffee and snac More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Honda of Burlington responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Honda of Burlington!

June 03, 2021

I have only had great experience with this dealership everyone always goes above to treat you like family Jessica John Chris always honest and always keeping us informed More

by murphybarbara90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, John Flannery
Jun 03, 2021 -

murphybarbara90 responded

I have only had great experience with this dealership everyone always goes above to treat you like family Jessica John Chris always honest and always keeping us informed

Jun 03, 2021 -

Herb Chambers Honda of Burlington responded

We are grateful for your review. It means the world to us here at Herb Chambers Honda of Burlington!

May 28, 2021

Great services. Knowledgeable staff. Always polite and willing to help. Continues to be my favorite dealership through the years. I will recommend it to any one searching for excellent service! More

by Luciamora77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Herb Chambers Honda of Burlington responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Herb Chambers Honda of Burlington Team

Jun 02, 2021 -

Luciamora77 responded

Thank you!

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