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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,678 Reviews

1,678 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 20, 2024

Always get great service, this most recent experience was a 10. Jeff kept me informed and I left with a new tire which was covered by my extended warranty. More

by Rcutliffe54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Jeff provided excellent service during your recent visit at Herb Chambers Honda of Burlington. It's great to know you left satisfied with a new tire! Thanks for sharing this positive experience!

December 20, 2024

Jeff is wonderful, extremely helpful when I have questions about my car and he always make sure I’m not wait to g to long. I love going to Honda in Burlington, cause the costumer service is great an More

by Kvone53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sagielle Urquijo
Dec 20, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Jeff and the team at Herb Chambers Honda of Burlington have provided you with excellent service! It's great knowing your visits are always efficient and pleasant. Thank you for sharing this feedback!

December 16, 2024

Fixed a recall issue on my Honda HE-V. Good job. No problems. Would recommend. More

by john.lodico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience, John! We appreciate your support and hope to see you again in the future here at Herb Chambers Honda of Burlington!

December 16, 2024

I had an appointment for Part B maintenance and a state inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a More

by CRVlover
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with us at Herb Chambers Honda of Burlington! We're glad to hear that Jeffrey kept you informed and that our waiting area amenities added a nice touch to your visit. We appreciate the feedback and look forward to serving you again in the future!

December 15, 2024

I was kept informed about the work in a timely manner. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. More

by susanryanvollmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Honda of Burlington responded

Susan, we're delighted to hear that our team at Herb Chambers Honda of Burlington kept you informed and provided convenient Lyft services. Thank you for sharing your experience!

December 14, 2024

Excellent customer service all around. Leah did great to make sure that was the case More

by maf421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 16, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Honda of Burlington

December 14, 2024

Customer service was exceptional - Everything they were doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back More

by bjddoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that our team, especially June Fraser, provided exceptional service and made the process smooth for you. We appreciate your feedback and look forward to serving you again in the future!

December 10, 2024

I’ve consistently had a great experience with this dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideratio More

by MelonX
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 11, 2024 -

Herb Chambers Honda of Burlington responded

MelonX, thank you for your kind words! We're delighted to hear that our service team at Herb Chambers Honda of Burlington consistently meets your expectations. We appreciate the recommendation and look forward to serving you again in the future!

December 09, 2024

Excellent and professional customer service. Kept me updated as time passed. Will return here for any future service needs. More

by mainey.yac
Service Time
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 09, 2024 -

Herb Chambers Honda of Burlington responded

Mainey, we're delighted to hear that you had a great experience with our team at Herb Chambers Honda of Burlington. We look forward to assisting you with any future service needs!

December 09, 2024

The dealership has worked diligently to get the repairing covered by the extended warranty we purchased from BOCH Honda, which is very appreciated More

by xyzusca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our team at Herb Chambers Honda of Burlington was able to assist with your repair needs and ensure coverage through the extended warranty. Thank you for sharing your experience!

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