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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,681 Reviews

1,681 Reviews of Herb Chambers Honda of Burlington - Service Center

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May 27, 2021

Despite the dealership being busy, Jeffrey made sure my service was completed and my car was resdy when promised. They explained all the charges and covered everything that was done clearly. More

by medwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey
Jun 01, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your patience and five-star rating! We're glad Jeffrey could make your wait worthwhile and earned such great compliments! We'll see you next time! - Herb Chambers Honda of Burlington

May 22, 2021

Jessica from the service department did an outstanding job when I came in for my oil change, inspection sticker and having the mechanic verify a buzzing noise coming from my Ridgeline. More

by Brickrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Honda of Burlington responded

We're thrilled Jessica could take great care of you! We'll see you at your next oil change!

May 21, 2021

Glen was very helpful and my car was ready much sooner than they estimated time given. Felt comfortable waiting as the location was properly socially distancing everyone. More

by Cmariegeorgian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Herb Chambers Honda of Burlington responded

Thanks for the positive feedback! We're glad Glen could take care of you and you felt comfortable waiting! See you next time at Herb Chambers Honda of Burlington!

May 20, 2021

Laurie was the best part of my experience at Herb Chambers. She went above and beyond in her service,even taking the time to reinstall my Bluetooth. How’s that for service? More

by macp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie
May 20, 2021 -

Herb Chambers Honda of Burlington responded

We are so happy to hear that you had such a great time working with Laurie! Thank you for taking the time to review Herb Chambers Honda of Burlington!

May 19, 2021

They always greet with smile. Ask you reason for visit. Look in our record and try to help. I was help in less waiting and great work. More

by jaybharati2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Honda of Burlington this awesome review, thank you!

May 19, 2021

Excellent on time service. Very courteous. Easy to schedule appointments online. Very accessible and convenient location. Parking space may be a challenge. Never regretted buying the car there. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate your business and your review! Thanks from the Herb Chambers Honda of Burlington Team, Nancy!

May 19, 2021

Always the best service. June is exceptional. We have all our service done here and have always found everyone efficient, fair prices, and go above and beyond to make sure we are satisfied. More

by Susan from Burlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Honda of Burlington responded

Our goal is to provide top-notch customer service, and I am glad to hear that June and our team have shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

May 17, 2021

Everyone is so professional and pleasant there!!They are Everyone is so professional and pleasant there!! They are trying their best for the customers 🌟when I was upset with my car problems, they did fixed More

by anuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Honda of Burlington responded

Reviews like this one make our day, Anuta! Thanks from the Herb Chambers Honda of Burlington team!

May 14, 2021

Herb Chambers honda of Burlington is by far best service of all honda dealerships in the area. We use it for all our cars maintenance and repairs. Last diagnostic visit with Jessica is case in point. She wa More

by vgleyzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
7777 Jessica Johnson
May 14, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your confidence in Jessica and the Herb Chambers Honda of Burlington team! We are thankful to have you as a customer.

May 12, 2021

I had a good experience both when I bought the car and today when I bought it in for my first service. I’m glad I choose Honda More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Flannery
May 13, 2021 -

Herb Chambers Honda of Burlington responded

Thanks so much, Cathy. We look forward to your next visit with us!

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