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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,679 Reviews

1,679 Reviews of Herb Chambers Honda of Burlington - Service Center

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May 08, 2021

Service department was personable and friendly, and explained everything that was done to to my vehicle.Have always had a good experience when I’ve had my vehicle serviced there. More

by Dave M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your confidence in Herb Chambers Honda of Burlington, and for your business. We are thankful to have you as a customer, Dave!

May 03, 2021

June was very professional and addressed my service concerns including telling me approximately how long it would take.I also appreciated the fact that I could get walk in service. More

by Londinobruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June
May 04, 2021 -

Herb Chambers Honda of Burlington responded

We are so happy to hear that June did such a great job for you! Herb Chambers Honda of Burlington is proud to have done a great job for you!

April 30, 2021

Jeffrey provided excellent service and explanation of what needed to be done. The service was prompt and efficient and the cashier (whose name I did not get) was very friendly. More

by dp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
May 03, 2021 -

Herb Chambers Honda of Burlington responded

We're glad Jeffrey and our team could take great care of you! Thank you for choosing Herb Chambers Honda of Burlington!

April 27, 2021

Very helpful but longer than I was told it would take it would be better if they offered a loaner car as the Lexus Dealership does More

by Robocscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your honest feedback. We greatly appreciate your business with us and will pass along your suggestions to management.

April 26, 2021

I was pleasantly surprised to find my Honda CR-V washed upon pickup after a routine check up. I was not expecting that. I think that’s going beyond the expected. More

by Ramdj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers Honda of Burlington responded

Ramdj48 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

April 23, 2021

Service was great. Chris was absolutely wonderful explaining everything to me. He is such a great asset to your service dept on Burlington. . I definitely would bring my car back there and recommend More

by fhol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Herb Chambers Honda of Burlington responded

We're so glad to hear this! We are certainly lucky to have Chris on our service team! We look forward to seeing you again at Herb Chambers Honda of Burlington! Take care!

April 22, 2021

They had my car towed. Called to tell me what was wrong and when I could pick it up. All my questions were answered before I had to ask them. I will be back for to Herb Chambers for all my service. Than yo More

by Calrilain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! We're so glad we had the opportunity to help you out and look forward to serving you again in the future. Take care! - The Herb Chambers Honda of Burlington Team

April 20, 2021

June was outstanding as always. Took the time to explain everything and answer all our questions. Outstanding customer service on this visit April 16 2021 More

by Rccrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Honda of Burlington responded

We're glad June could be so helpful to you during your visit! Thanks for leaving us your great review! - Herb Chambers Honda of Burlington

April 20, 2021

Chris Glen is a very knowledgeable and friendly service provider. I enjoy working with him. I highly recommend Chris to anyone who needs assistance with servicing their Honda vehicle. More

by Sam T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your positive experience with Chris! We're lucky to have him on the Herb Chambers Honda of Burlington team and will pass along your kind comments to him!

April 19, 2021

The service was good but the steering wheel had oil stains on it and it smelled like oil inside cabin the service department member Jeffrey was courteous More

by Rjflores1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Apr 19, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for this honest feedback. We will be passing along your comments to our team to improve next time. Take care.

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