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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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March 31, 2021

Always excellent service and friendly staff, as well as comfortable chairs for waiting and a newspaper to read. Prices are fair. Before the pandemic there was also a free ride home if the repair-job was More

by harsanyi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

I’ve established a good relationship with the service department at Herb Chambers Honda. The experience on March 30th was good. Special thanks to June. More

by MemyselfandI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Honda of Burlington responded

MemyselfandI - Thank you so much! We're so pleased to learn that your recent visit with June was such a positive one. We appreciate your loyalty and look forward to your next visit! - Herb Chambers Honda of Burlington team

March 28, 2021

Dropped Honda Accord for a service. Got a call to discuss suggested maintenance with cost per item. Did not do all. Just did the exhaust service that was a must. More

by Harish Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

As always, great and professional service, but also with a touch of humanity. In Herb Chambers Honda of Burlington, I feel like part of the family. More

by ernest_bury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Herb Chambers Honda of Burlington responded

ernest_bury - Thank you for providing us with this great feedback! We are wholly devoted to the success of our guests’ experiences and we are so proud to have such great people on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Burlington team

March 20, 2021

VERY friendly people here. I moved 50 miles away but still come back here because of the great people and service. See you all next time! (I hope Jessica comes back!) More

by Miss Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 09, 2021 -

Herb Chambers Honda of Burlington responded

Miss Linda - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Honda of Burlington team

March 17, 2021

I was extremely happy there. June couldn’t be anymore of a sweetheart! She kept me informed every step of the way! She even educated me on some of the software components! More

by amd3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Herb Chambers Honda of Burlington responded

amd3488 - Thank you so much for sharing your wonderful experience with June! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! - Herb Chambers Honda of Burlington team

March 16, 2021

Thank you. Service done right, done quickly. Customers are treated with dignity and respect. Thank you to June for your great work! See you next time! More

by carscostmoney89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Herb Chambers Honda of Burlington responded

carscostmoney89 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with June, she's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 14, 2021

The service department is wonderful. I always have a great experience when dropping off my vehicle for service. They are always very helpful. Thank you. More

by Leeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Herb Chambers Honda of Burlington responded

Leeanne - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our service team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 11, 2021

June was very helpful describing the services needed and what the costs were fire the various items. She secured a lovely discount to help with our budget. More

by Benliz999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Chambers Honda of Burlington responded

Benliz99 - Thank you for taking time out of your day to write this review. We appreciate the kind words and are grateful to have you as part of the Honda of Burlington family! June is a valued member of the team and we're so happy to know that she took such good care of you. Please let us know if there is anything else we can help with! - Herb Chambers Honda of Burlington team

March 04, 2021

Had to wait a bit to be spoken too. Once someone got to me the were very helpful and very nice. Work was done quickly on my car. More

by Jem1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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