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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,681 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,681 Reviews of Herb Chambers Honda of Burlington - Service Center
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November 15, 2020
Excellent customer rapport. John, the Service Manager, validates the customer's concerns and is efficient in addressing them! All staff are courteous and friendly wow validates the customer's concerns and is efficient in addressing them! All staff are courteous and friendly wow More
by cutu
Employees Worked With
John Silva
November 14, 2020
John Silva and your team have been consistently excellent over the years, now once again. Again, excellent. Again excellent. Again . Again . And a last again over the years, now once again. Again, excellent. Again excellent. Again . Again . And a last again More
by stoddards2
Employees Worked With
John Silva
November 11, 2020
My interactions with this dealership to date have been positive. We leased our third Honda CRV in Burlington in November 2019. The prior two leases were with a different Honda dealer, which left a bad tas positive. We leased our third Honda CRV in Burlington in November 2019. The prior two leases were with a different Honda dealer, which left a bad taste in my mouth. So far so good with Herb Chambers Honda of Burlington. More
by Firegerry
November 07, 2020
Friendly, effective and experienced staff. Timely service and nice setting. John, the service rep. who I worked with was exceptional. He answered questions and was knowledgeable, upbeat and was concise. and nice setting. John, the service rep. who I worked with was exceptional. He answered questions and was knowledgeable, upbeat and was concise. Great service experience! More
by Tomt
Employees Worked With
John ? No picture of gentleman who served me. , John Flannery
November 03, 2020
The staff has been friendly and they were this time as well. They certainly suggest work to be done but I don't feel that they pressure people. The fact that they don't take appointments is challenging. T well. They certainly suggest work to be done but I don't feel that they pressure people. The fact that they don't take appointments is challenging. They do have wifi and I was able to work but an appointment process would be much appreciated. More
by CM713
Employees Worked With
October 30, 2020
Great Dealership = Great Service,John Silva was great, Great Dealership = Great Service, John Silva was great, he had repair done quickly and called me when vehicle was ready. This was a walk in emergenc Great Dealership = Great Service, John Silva was great, he had repair done quickly and called me when vehicle was ready. This was a walk in emergency - needed new tire. Thank you More
by Phyllis
Employees Worked With
John Silva
October 29, 2020
Atmosphere and staff friendly and helpful. Service was completed quickly. Findings were reviewed with me in a helpful manner. Waiting area is pleasant and comfortable. Thank you completed quickly. Findings were reviewed with me in a helpful manner. Waiting area is pleasant and comfortable. Thank you More
by dianeloklll99
Employees Worked With
October 29, 2020
I normally go to Atamian Honda for services because it's closer to where I live. However, June Fraser professionalism of Herb Chambers Honda made my experience more approachable and delightful. I've been to closer to where I live. However, June Fraser professionalism of Herb Chambers Honda made my experience more approachable and delightful. I've been to a few Honda dealerships here in Massachusetts for services but by far Herb Chambers Honda of Burlington has been superb. I will be going there from now on. Keep it up!!! More
by Ike
Employees Worked With
October 28, 2020
Assistant Service Manager John Silva greeted me promptly after I arrived, as a walk-in, no appointment needed. He immediately pulled up my service records and arranged for my vehicle to be serviced while I after I arrived, as a walk-in, no appointment needed. He immediately pulled up my service records and arranged for my vehicle to be serviced while I waited in the comfortable lounge. Within the hour, after feedback from the technician, John made several recommendations to which I agreed. A short time later, the work was completed and I was on my way. All-in-all, a smooth and pleasant experience. More
by normankaplan.law
Employees Worked With
John Silva
October 25, 2020
Jeff is service was exceptional hexes very thorough and went over all the services in a Ti Timely manner. Looking forward to continuing to have service at herb went over all the services in a Ti Timely manner. Looking forward to continuing to have service at herb More
by Dcs3212
Employees Worked With
Jeff
