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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,696 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,696 Reviews of Herb Chambers Honda of Burlington - Service Center
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January 05, 2021
Quick service for routine service without having an appointment. I was in and out in a very short period of time. John Silva was very friendly as usual. appointment. I was in and out in a very short period of time. John Silva was very friendly as usual. More
by Tom
Employees Worked With
John Silva
December 29, 2020
June was incredibly helpful handling my service appointment, and parking issue afterwards. The entire team was very helpful and efficient - I was able to get in quickly with literally zero notice t appointment, and parking issue afterwards. The entire team was very helpful and efficient - I was able to get in quickly with literally zero notice to buy out my lease and get my regularly scheduled service taken care of while I was there dealing with the paperwork. Thank you! More
by Michelle
December 29, 2020
John Silva provided excellent service to take care of my needs. Way to go. John was professional and courteous while working with me to understand my needs. needs. Way to go. John was professional and courteous while working with me to understand my needs. More
by CR-V Owner
Employees Worked With
John Silva
December 28, 2020
Great experience! Friendly/ professional/knowledgeable/ on time completion! / made my repair easy/ I always receive a welcome and explanation when I arrive! Thanks to all customer service people! Nick on time completion! / made my repair easy/ I always receive a welcome and explanation when I arrive! Thanks to all customer service people! Nick More
by Nicholas
December 17, 2020
June was extremely helpful & professional. She makes every effort to ensure that your issues are resolved. It is always a pleasure dealing with the Service Team members!!!!! every effort to ensure that your issues are resolved. It is always a pleasure dealing with the Service Team members!!!!! More
by nnighell
Employees Worked With
December 16, 2020
John Silva attended me in an efficient and friendly manner, explained the entire repair process and promised that the car would be ready before 2000 pm, which he did. Thank you very much for your help manner, explained the entire repair process and promised that the car would be ready before 2000 pm, which he did. Thank you very much for your help today. More
by Stefan & Elvia
Employees Worked With
John Silva
December 13, 2020
Great service! I was very pleased with the service I received. Everyone is very helpful and the quick turn around time for the service work on my car was speedy. received. Everyone is very helpful and the quick turn around time for the service work on my car was speedy. More
by Leeanne
December 12, 2020
I was able to get my car in quickly and back on time. This was the first service I was offered a car cleaning, which I was very happy with. Very friendly and provided good follow up when my car was ready This was the first service I was offered a car cleaning, which I was very happy with. Very friendly and provided good follow up when my car was ready for pickup More
by Ashley
Employees Worked With
John Silva
December 10, 2020
Customer Service Reps are always friendly, courteous and knowledgeable. Service is quick and always completed correctly. The Customer Service Rep (John Silva) kept me informed of when car would be ready. T knowledgeable. Service is quick and always completed correctly. The Customer Service Rep (John Silva) kept me informed of when car would be ready. The facility is always clean. There are several Honda dealers closer to my home, but I prefer to use Herb Chambers Honda of Burlington because of its excellent sales, service and management team. More
by awagner
