Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,679 Reviews of Herb Chambers Honda of Burlington - Service Center
As a long time customer of this dealership, I appreciate the continued quality of service that I receive. John Silva did a great job keeping me apprised of the status of my job. I got my oil changed, car in the continued quality of service that I receive. John Silva did a great job keeping me apprised of the status of my job. I got my oil changed, car inspected and rain deflectors installed all in a reasonable time. The dealership also did a great job of practicing social distancing and keeping the waiting area clean. My only complaint would be that between the radio, TV and salespeople on the phones, the noise level was somewhat annoying. More
Chris takes care of my needs in a professional way. Price was surprisingly reasonable as well. Will definitely choose this place again in the future. Thank you! was surprisingly reasonable as well. Will definitely choose this place again in the future. Thank you! More
My car was done quickly and completely!! Needed to get in and out because I had an important appointment later that morning. June got it at the time i needed. and out because I had an important appointment later that morning. June got it at the time i needed. More
Service was great. I did wait a really long time but I will still come back for next oil change. Sergio recognizes me and immediately came over to see what he could do to help. He is a gem. will still come back for next oil change. Sergio recognizes me and immediately came over to see what he could do to help. He is a gem. More
Thank you John Silva for always taking care of us every time we bring our Pilot in for service, you are the best!! We had an issue with the starter button, thank you for letting me know it was included in time we bring our Pilot in for service, you are the best!! We had an issue with the starter button, thank you for letting me know it was included in our extended warranty (rather than me having to shell out over $300). Bonus points for having it repaired within 30 minutes! More
Extremely satisfied with the service I always bring my two Honda cars for service to Herb Chambers Honda of Burlington. They provide excellent service in a timely manner. Would definitely I always bring my two Honda cars for service to Herb Chambers Honda of Burlington. They provide excellent service in a timely manner. Would definitely recommend to others. More
Overdue maintenance I bought my car in May 2018 (Patrick Sisk was my sales associate) and got my first maintenance a year later. Due to COVID-19 and being at high risk I I bought my car in May 2018 (Patrick Sisk was my sales associate) and got my first maintenance a year later. Due to COVID-19 and being at high risk I've postponed service. I had an expired coupon and when I called earlier in the week was told that it would not be honored but coupons from Honda of Boston (much more convenient location for me) would be. I was pleased that my coupon was honored. I believe Jeffrey (don't know last name) was the one who checked me in; he was extremely helpful and nice. I don't know who was the person who I submitted payment to but she was also helpful and pleasant. The only negative comment would be that I did not feel comfortable sitting inside even though there were clearly marked signs about social distancing. It was too crowded so I waited in the parking lot. More
The service department is top notch. I am a long time customer of Herb Chambers Honda of Burlington and have always serviced my cars there. I do so because I always have a good experienc I am a long time customer of Herb Chambers Honda of Burlington and have always serviced my cars there. I do so because I always have a good experience there. I needed a basic scheduled maintenance, a sticker, and a tire pressure warning lite that has been shining for the last couple of days. They took care of the loose plug where you put the air in and did the rest of the stuff in record time. I was out of there in no time. More
Great Job! Everyone was helpful, followed through and each part was great. I was kept up to date and everyone was very accommodating. Really appreciated the se Everyone was helpful, followed through and each part was great. I was kept up to date and everyone was very accommodating. Really appreciated the service. More
Periodic maintenance was done promptly and my car was ready when promised. I’ve been going to this dealership for many years and wouldn’t go anywhere else. ready when promised. I’ve been going to this dealership for many years and wouldn’t go anywhere else. More