Herb Chambers Hyundai of Auburn

Matt was great at his job. he was very friendly and actually got me to buy something I wouldn't have by just explaining it to us. Ira, Paul and Matt were all very professional and being that we are Je actually got me to buy something I wouldn't have by just explaining it to us. Ira, Paul and Matt were all very professional and being that we are Jewish, it made us comfortable to work with Matt Newhouse. More

I had been looking for a certain type of hard to find car and stopped by Herb Chambers Hyundai. I spoke with salesman Matt Duszak and he didn't have what I wanted but said he would keep an eye out. About a m and stopped by Herb Chambers Hyundai. I spoke with salesman Matt Duszak and he didn't have what I wanted but said he would keep an eye out. About a month later I got a call saying he had a car for me. It was exactly what I was looking for! And even better, he and manager Rusty worked out a deal for thousands less than the other places I had been. Even when my check engine light came on I went straight there and within minutes my car was in the shop being fixed! A half an hour of work, a few new parts, and NO CHARGE! I was on my way home the same night with my car running great again. Thanks Matt, thanks Rusty, and thanks to the awesome techs at Herb Chambers Hyundai. I will recommend everyone I know to go see you guys! Thanks again, you guys are the best! More

I gave such a high rating because it all applied. The service at Herb Chambers is wonderful. My husband and I were treated with respect and patience. When we asked a question they knew the answer and wer service at Herb Chambers is wonderful. My husband and I were treated with respect and patience. When we asked a question they knew the answer and were very helpful with everything. I have been to dealerships before and felt as though my questions were just annoying but I did not feel that way at all. They were informative and helpful at every minute. I would highly recommend them to friends and family and actually already have. This is the second car I've bought from Herb Chambers and as far as I can tell they will be my only dealership for life. More

I had had a bad previous experience with Lia Hyundai in enfield, ct and was very upset by the way I was treated by them, the sales and service staff at Herb Chambers Hyundai restored my faith in Hyundai an enfield, ct and was very upset by the way I was treated by them, the sales and service staff at Herb Chambers Hyundai restored my faith in Hyundai and made me feel much better about the car I owned and also made it possible for me to purchase a new car with payments at about what I was currently paying on my used tuscon. I am very glad that Hyundai refered me to them after my terrible experience with Lia in enfield as I was very nervous about going to a car dealership again. The people at Herb Chambers Hyndai made me feel at ease and I am so very glad I went there. Leslie Leasor More

I visited the service department at Herb Chambers Hyundai after being reffered to them by Hyundai inc, after a terrible experience at Lia Hyundai in enfield, ct which is where I had purchased my 2006 tuscon after being reffered to them by Hyundai inc, after a terrible experience at Lia Hyundai in enfield, ct which is where I had purchased my 2006 tuscon about one year ago. The service staff at Lia Hyundai in Enfield were so rude to me when I brought my tuscon back for warranty work that I left the dealership in tears and sick to my stomach. I was very apprehensive about going into another dealership even though I needed to because the warranty work was not done when I had gone to Lia Hyundai as they had to order parts. William Carr made me feel very at ease and was extreamly kind and proffesional, he also had to order the parts to fix my tuscon, but he explained everything to me in a professional manner and restored my faith in Hyundai. He also had me talk with Matt Duszak in sales about possibly getting a new Hyundai, as there are fantastic deals on right now with low financing. I am happy to say I am the proud owner of a new 2010 Sonata. I was so disheartened by my previous experiance with Lia in Enfield that I did not think I would ever set foot in a car dealership again. Thank you William and Matt for restoring my faith in Hyundai and making me feel comfortable again, Leslie Leasor More

A few months ago, my daughter needed a car. She bought a Hyundai Accent from Stan Otoo-Genesis. She got great service from Stan. He actually went out of his way to hand deliver some paperwork to us at my in Hyundai Accent from Stan Otoo-Genesis. She got great service from Stan. He actually went out of his way to hand deliver some paperwork to us at my insurance agency. To me that is service above and beyond the call of duty. Now I bought a new Hyundai Elantra from Stan. Great deal and an excellent sales person. The other sales people called him Stan Oh too Generous! I know why. More

It was my first time purchasing my new car and of course I was nervous going into a dealership with knowledge. Marty explained all different options that were available to me.Marty made me feel comfortable I was nervous going into a dealership with knowledge. Marty explained all different options that were available to me.Marty made me feel comfortable and confident in my decision. I drove away in my new elantra in which I LOVE!!!! I will tell family, friends, and co-workers to go to Marty and Herb Chambers Hyundia for their next purchase. More

I brought my car in for service and received impeccable service; it was an overall great experience. I was able to use my laptop because of the wireless internet, so I did not miss out on my work day (not service; it was an overall great experience. I was able to use my laptop because of the wireless internet, so I did not miss out on my work day (not to mention the gratis coffee). Will definitely recommend. More

Thanks to the PROFESSIONALS at Herb Chambers Hyundai, They now have themselves a life-time customer. Every time I visit this dealership the knowledge and expertise of every one there ceases to amaze me. They now have themselves a life-time customer. Every time I visit this dealership the knowledge and expertise of every one there ceases to amaze me. They make me feel like I am their only customer, when in reality they all are very busy. Thanks Again and I'll see you in 3,000 miles. More

Inquired regarding a specific car with an internet advertised price from their website. Was told that the inventory car listed was available, but the dealership would not honor the internet price, du advertised price from their website. Was told that the inventory car listed was available, but the dealership would not honor the internet price, due to dealer installed options. Offered the dealership the opportunity to match the price on a like vehicle (same trim and drive system) without the dealer installed options, but they wouldn't do so. This was a straightforward deal, with no variation on trade in or financing required and immediate purchase planned. While Steve, the internet manager was pleasant enough on the phone, the lack of timely and honest response led to the negative rating on friendliness. Glad I did not waste my time going into the dealership on the basis of a "bait and switch". More