Herb Chambers Hyundai of Auburn

This is the best dealership I have ever seen in New York, Rhode Island and MA area. Firstly, their friendly approach towards customers is commendable. I was given a free ride (pick up and drop) for about 40 Rhode Island and MA area. Firstly, their friendly approach towards customers is commendable. I was given a free ride (pick up and drop) for about 40 miles (one way) for test-drive and paperwork. They offered the best price in MA and RI area and offered all possible rebates. They explain all the required details about purchasing a car in best possible way. Hyundai Financing also offered good monthly API rates for me. Overall, their customer service and friendliness was really commendable. Honestly, I had an excellent experience with this dealership, buying a Hyundai Elantra, especially with Marty (sales consultant). I am very happy with the way they treat their customers after the sale. I would strongly recommend this dealership for Hyundai cars. I look forward to continued business. More

Paul is very responsive, eager to help and very easy to do business with. It is clear he will do what ever it takes to make a customer happy. I purchased a new 2009 Sonata and I am very pleased. In do business with. It is clear he will do what ever it takes to make a customer happy. I purchased a new 2009 Sonata and I am very pleased. In addition, Paul's follow up after the sale was very reassuring. I look forward to continued business. More

Paul was very friendly and helpful and made buying a car an easy and enjoyable experience. Paul wasn't pushy or rude like car salesmen can sometime be. All of the other people who we dealt with were also an easy and enjoyable experience. Paul wasn't pushy or rude like car salesmen can sometime be. All of the other people who we dealt with were also very kind and helpful. I highly recommend this dealership. More

VERY HAPPY WITH PURCHASE. EXTREMELY PATIENT AND ACCOMODATING. I WAS VERY HAPPY WITH MY LEXUS PURCHASE. FROM THE TEST DRIVE TO THE PAPERWORK, ALL WENT WELL. MY BANK WAS BEING FUSSY AND I DID A LITTL ACCOMODATING. I WAS VERY HAPPY WITH MY LEXUS PURCHASE. FROM THE TEST DRIVE TO THE PAPERWORK, ALL WENT WELL. MY BANK WAS BEING FUSSY AND I DID A LITTLE RUNNING AROUND, HOWEVER- THE DEALERSHIP WAS THERE WITH ME THROUGH THE ENTIRE PROCESS. THE SUV DRIVES LIKE A CHARM. THE SERVICE AND SALES TEAM EXCEEDED EXPECTATIONS. GREAT WORK. GREAT TEAM. A+ THANK YOU CHRIS AND RUSTY! More

I purchased a 2009 Hyundai Sonata Limited from this dealership on August 31st, 2009. The Dealership went above and beyond, in my opinion, contacting me after searching for and finding a car that I was dealership on August 31st, 2009. The Dealership went above and beyond, in my opinion, contacting me after searching for and finding a car that I was interested in. The decision to purchase the car came down to the difference of only $500.00 which the dealership made up in the vale of my trade. More

I just visited this dealership for finding a used car and was amazed at the varities of cars they have in different price ranges. I decided on a 2004 Hyundai Sonata GL which ran great during test drive and d was amazed at the varities of cars they have in different price ranges. I decided on a 2004 Hyundai Sonata GL which ran great during test drive and decided to go ahead with the car. The salespersons were very friendly and understanding and have allowed me to perform a third party check up (pre-buyers check) for my satisfaction. Sales manager Ira, considering we are fresh graduates and starting new jobs was kind enough to gift us a huge discount from the internet pricing. Overall a great experience!!! More

This is my third time answering this survey and am a bit concerned . The experience was overall good .. There were some issues and sloppy follow up sales calls.. but all in all a good experience. The concerned . The experience was overall good .. There were some issues and sloppy follow up sales calls.. but all in all a good experience. The general manager responded and took care of issues, the sales person did not return calls in a timely fashion has since however, called to follow up .. More

I had the pleasure of having my vehicle service at Herb Chambers Hyundai in Auburn, Massachusetts. The people in the service department were very professional, they made sure that I understood everything Chambers Hyundai in Auburn, Massachusetts. The people in the service department were very professional, they made sure that I understood everything they were doing and also let me know when the vehicle would be ready. There aren't many dealers left around, they definitely know what they are doing. I would recommend them to all my friends. More

I was trying to locate a 2009 Hyundai Sonata for my wife. We wanted to be able to take advantage of the 3000 rebate. A dealer in Rhode Island refused to budge on the MSRP. After we lost out on the Rhode Isla We wanted to be able to take advantage of the 3000 rebate. A dealer in Rhode Island refused to budge on the MSRP. After we lost out on the Rhode Island sale, I could not find a car in the color my wife wanted. I spoke on the phone with Kara Mitchell and she checked their inventory and they did not have one either. She told me that if I wanted, she would try to locate a car for us. Ten minutes later she called me back and said that she had located a car for us. It had all the options we wanted and I was quoted an excellent price. Two days later we drove up to Auburn and test drove the car with Roberto Contreras. When we returned to the showroom, we struck up a deal on the car. Roberto was very polite and did not try to pressure us in any way on our decision. The dealership handled registering the car for us which includes a few extra steps when you purchase out of state. They did everything to make the the purchase as easy as possible for us. We appreciate that. We test drove the car in the rain. When we picked the car up, it was spotless inside and out and it had a full tank of gas. I would recommend this dealer to anyone looking for a good deal on a Hyundai model. Thanks Kara & Roberto ! Good Job. More

Robert Pascarelli the service manager, was fantastic. He was very accomondating. He made sure my vehicle was checked out properly, and informed me about everything they did to it, as well as ensuring me th was very accomondating. He made sure my vehicle was checked out properly, and informed me about everything they did to it, as well as ensuring me that there weren't any recalls on it. I was very impressed with the cleaniness of the service department and most of all the rest rooms were very clean. I would highly reccomend this dealer to everyone that I know. Top notch service and very customer oriented. More