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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,438 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,438 reviews

March 27, 2019

Love the car, Dealership was great Worked with GM Rusty Clifford to find the right car and price, Meagan Marquis was a great Sales Consultant, Rick was okay (just kidding Rick). No leng More

by JohnPax
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford, Meagan Marquis
March 25, 2019

Warranty issues After my warranty company assured me that they had worked out the issues with the coverage and that Hyundai of Auburn would be able to do the service More

by Tommyleeruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Carney
Mar 26, 2019 -

Herb Chambers Hyundai of Auburn responded

Unfortunately, your maintenance service contract company will not allow us to do the work. They are claiming that only the dealership where the vehicle was purchased can perform the work. We have spoken to this contract company a few times over the phone when you have been in our dealership, but since those times they will not call us back, or follow up with us. We are more than happy to service your vehicle, but the contract company will not allow it under their terms. If you would like to give me a call- (508) 832-9990 - I'm more than happy to talk this over with you and get this sorted out. Thank you, Rusty Clifford, General Manager.

Mar 26, 2019 -

Tommyleeruiz responded

He was trying to get in contact to straightening out with you and then you left to Connecticut and they say they are fine with the service in your dealer. He called three times while you were in the office called me that he spoke with the receptionist and left a message and then i saw you leave and was told you'd be out for 2 hours even though i saw you were advised. So leave the B.S. at the door you dont want to use my matenaince plan, the company is happy to do it and there are many complaints on Hyundai of Auburn not wanting to do warranty work.

March 20, 2019

Outstanding Experience I’ve purchased many cars over the years from the high end Porsche/Audi types as well as Ford and Subaru. My experience with this dealership and sales More

by RalphH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McLean and Lauren Como, Rusty Clifford, Adam Mician
March 19, 2019

Great Customer service Employees at this dealership were very friendly. I had worked with Marty Reardon, to help me find a vehicle that fit my needs. Marty knew everything a More

by Gorillajt555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Good experience Marty was great to deal with. Just don't go to this dealership on a Saturday and expect to drive away with the car, they are busy! More

by CrysMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 11, 2019

Trust him. I was terrified walking in here...medical illness, terrified of trying to “work things out”-but Michael worked it all out. My heartfelt thanks to a More

by Michael a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lemoine
February 11, 2019

PERFECTION Marty was the best dealer I have ever met. He’s very patient and understanding. I like how he is not always on top of you and lets you breath. 10 out More

by Evega234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2019

Awesome experience! Terrific Dealership! Stephen Miller sold me a fantastic vehicle! The best salesman ever, who truly cares and he is extremely professional! Love my new 2019 Hyundai Kona! More

by KonaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician, Natasha Pellot
January 13, 2019

Smooth, Simple, and Humane! I had an incredible car buy experience with Marty Reardon, best car salesman in the central Mass area. Marty took me for multiple test drives and made More

by donotcrash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan MacLean
December 21, 2018

Easy transition from lease to purchase I decided to buy out my lease. Marty Reardon was patient, thorough and very profesionnal. He ensured that all paperwork required to do so would be d More

by CSABEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford, Ryan MacLean, Matt Carney
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