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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,433 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,433 reviews

October 19, 2018

Fabulous Experience NEVER has buying a car been so easy. There was no hassle and the staff went above and beyond for me and my family. Love Hyundai and love this dealersh More

by Wendy Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Marquis, Adam Mician, Ryan MacLean
October 15, 2018

Great dealership Great team, starting with Stephen Miller, who went above/beyond in his endeavours to make the sale go smoothly. Hats off also to everyone else involve More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Rusty Clifford, Adam Mician, Ryan MacLean, Michael Lemoine
October 13, 2018

Salesman of the year Marty Reardon is a great salesman. He wasn't pushy like some people can be. Last Saturday I was out looking for a car because the one I had been drivi More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan MacLean
October 11, 2018

Excellent service Herb Chambers Hyundai made buying my new SUV a great easy experience. Meagan and Rusty gave exceptional customer service and took care of me through t More

by Too big for a sedan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford, Meagan Marquis
Oct 12, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review. It was a pleasure working with you, glad you are happy with your experience! Best, Rusty Clifford, General Manager.

October 08, 2018

Jeff and Ryan were great Jeff in sales was very knowledgeable and helpful, especially when it comes to explaining all the features that come with your new vehicle. Ryan in fin More

by Yesfor123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan MacLean
October 08, 2018

Great salesman Bought 3 vehicle's from your dealership with the help of your salesman Stan Otoo -Genesis which would bring the total of vehicles bought since the ear More

by Ray of sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2018

Unprofessional Sales Consultant We have leased lot of cars over the years and have worked with many sales consultants but never one that had attitude issues. The discussion was on l More

by Naveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Meagan Marquis
Oct 08, 2018 -

Herb Chambers Hyundai of Auburn responded

I apologize that you are unhappy with your experience with us. Unfortunately, we could not honor the deal you had offered us. If you would like to discuss this further with me I am happy to work with you on a deal. Thank you, Rusty Clifford, General Manager- Rclifford@herbchambers.com.

Oct 08, 2018 -

Naveen responded

I 'm not sure if you read the review /comment . Its not about honoring the deal. Its about how you talk to customers and I believe your sales team lacks basic etiquette. BTW I already got the car ,so I 'm all set

October 04, 2018

Great and quick Customer service. I was looking online for a used Honda CRV and i found a good deal from Hyundai auburn. Went to check the car Meagan was the sales associate and she br More

by Ippios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Marquis, Ryan MacLean
October 04, 2018

Best service & sales by far!! my boyfriend and I went to a handful of dealerships throughout Massachusetts and Herb Chambers hyundia of Auburn Ma is by far surperior to all others More

by Hheyer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan maclean, Rusty Clifford, Meagan Marquis
October 04, 2018

excellent customer service Steve Miller met me at the door when I visited Herb Chambers in Auburn on Friday of last week. He was very supportive and helpful with the trade in a More

by pjaillet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had a different finance service provider., Adam Mician
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