Herb Chambers Hyundai of Auburn

Great experience when I didn't know what I wanted. I'm usually not the kind of person who will walk in to a store unsure of what I want, but with my car getting older and not wanting to be left without I'm usually not the kind of person who will walk in to a store unsure of what I want, but with my car getting older and not wanting to be left without a working car, I decided to shop around. I contacted Zeke and he asked me what kinds of cars I was interested in and what time I was available to come in for an appointment. When I got to the dealership, Meagan greeted me with a smile the second that I walked in the door and we went over why I was there and what I was thinking of purchasing, what my current car was and where I was comfortable with my payments. We discussed the option of leasing and she brought around a few used cars in my price range and let me take them for a test drive. Meagan let me take a nice long test drive and even let me take the car on the highway and we talked about how I liked the car and what I was looking for and by the time we got back to the dealership, I was thinking more and more about a lease. I didn't have any option or color preference, so we just drove down the new car line and she let me pick out the cars that caught my eye. When we got back inside the dealership, she grabbed the keys to the new car and pulled it up. I was in love with it the second I pulled out of the parking lot, but we still took the same route we took with the used cars. I loved that she wasn't rushing to get back to the dealership to close the sale once she knew I liked the car. We talked about more payments and getting financing while we filled out some paperwork. The managers applied a few discounts for me to get me to the payment that I wanted to be at and gave me a very generous amount for my trade-in. Once I got in to the finance office, Jean had everything ready to go for me and we went over some options I had to protect my car and didn't push me to buy any of them and gave me plenty of time to decide what I wanted. I was in an out very quickly since I had places to be, but I never felt like I was rushed, things weren't explained to me, or like I wasn't able to ask questions. I finished up and was happy with all the decisions that I had made. Meagan, Jean and the entire sales team made my experience such a positive one that I would recommend them to anyone. I couldn't be happier and can't wait to come back for my first oil change in my brand new car. More

Excellent customer service satisfaction and will return in the future. Great job Megan. I like my 2017 Hyundai Tuscon. Wishing you and your family the best. customer service satisfaction and will return in the future. Great job Megan. I like my 2017 Hyundai Tuscon. Wishing you and your family the best. More

very please with service and respect shown to myself as a hyundai consumer i was shown all the options on my vehicle pricing as well . i had a great experiance and am a returning customer to hyundai and to herb chambers group i was threated with respect ask if i had amy additional qu i had a great experiance and am a returning customer to hyundai and to herb chambers group i was threated with respect ask if i had amy additional questions and if i was enjoying my new car ,which is exceptional. thank you More

Gill Espindula Gill was awesome. He was very patient and worked with me and got me in the car I ultimately wanted. He was not pushy and was very professional. I coul Gill was awesome. He was very patient and worked with me and got me in the car I ultimately wanted. He was not pushy and was very professional. I couldn't be happier this time around. I purchased 2 cars previously and said I would never buy another from herb chambers Hyundai auburn but I went in there for a service and notice all new people and a great attitude. They clearly turned their business around and it shows. Buy a car from Gill. More

Drove away with a car love Stan and Meagan in sales seemed to exhaust every possibility of getting me the best deal they could. I was disappointed in my trade-in deal, but I ha Stan and Meagan in sales seemed to exhaust every possibility of getting me the best deal they could. I was disappointed in my trade-in deal, but I had an unusual situation in that my car needed extensive repair. Both Stan and Meagan answered every question patiently and thoroughly. I needed time to make my decision but I was not pressured at all. Jean in finance explained things thoroughly and was able to lower my interest rate. I'm very happy with the improved safety features of the 2016 Accent and feel as if I have a car I can trust. More

Loved the Experience, Lovely People! I gave 5 stars because Meagan tried her hardest for me, I told her what i was looking for and about what I could spend and she worked with me to help I gave 5 stars because Meagan tried her hardest for me, I told her what i was looking for and about what I could spend and she worked with me to help me in every way possible! It was awesome knowing that she put forth as much effort as she to help me. She kept running around talking to the finance department working her magic! For once I didn't feel like I was pushed into anything I couldn't handle! I would 10/10 would recommend this dealership! Everyone had smiles on their face and was beyond helpful. Such a professional place! More

First time buyer The team was very helpful even after I showed up a half hour late (traffic). They worked with my credit and were very friendly throughout the entire e The team was very helpful even after I showed up a half hour late (traffic). They worked with my credit and were very friendly throughout the entire experience. When it was closing time, they did not rush the transaction. They stayed with me an hour after closing going over any questions I may have had More

Had great car buying experience. We were taken care of very well, friendly staff. Assisted us in every way possible even going above and beyond expectations. Meagan Marquis was profes We were taken care of very well, friendly staff. Assisted us in every way possible even going above and beyond expectations. Meagan Marquis was professional and friendly i would recommend anyone to this deal ship. : ) More

Great experience Very good experience will use them agian. Ryan was very professional. He went over and above to make things happen amd delivered a great experience an Very good experience will use them agian. Ryan was very professional. He went over and above to make things happen amd delivered a great experience and made me feel comfortable the whole way through the process. More

Great customer service. Awesome fast and friendly staff. I was so happy and never felt any pressure from anyone. I was even called a few days later to follow up. Great job h Awesome fast and friendly staff. I was so happy and never felt any pressure from anyone. I was even called a few days later to follow up. Great job herb chambers. More