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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,457 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,457 reviews

January 02, 2017

Best Customer Service Ever Thank You Guys for helping me to get my vehicle i needed it & I'm very happy with my purchase and I will definitely buy my next vehicle 🚗 from that d More

by Nike4dcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bloomingdale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Urraca, Michael Senckowski, Alex Bois, Rebecca Kennedy
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you and Happy New Year! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, James A. Bulger, General Manager

Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Happy 2017 and thank you so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, James A. Bulger, General Manager

January 01, 2017

Best car buying experience ever! I just want to say thank you! thank you to Jonathan(salesman), Christian (finance) and the sales manager. Every one of these guys helped work with me More

by GoldenglovesJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Happy 2017 and thank you so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, James A. Bulger, General Manager

December 31, 2016

Great experience with Alex @ Infiniti of Westborough Just bought my Wife a QX60 for Christmas. Inifiniti of Westborough was great to deal with, especially Alex Kontoulis. Alex was extremely professional More

by Infiniti16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Happy 2017 and thank you so much for your kind words! We are pleased to hear that Alex was able to assist you with your Christmas gift for your wife. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, James A. Bulger, General Manager

December 31, 2016

First Class Service with Jonathan Stanhope I recently purchased a QX60 at Infiniti of Westborough and was blown away by the level of service I received from my salesman Jonathan Stanhope. I ha More

by RDPJr21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you and Happy New Year! We strive to offer all of our guests' exceptional service both before and after the sale. Employees like Jonathan make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, James A. Bulger, General Manager

December 31, 2016

Had a great experience! Great experience, sales consultant was very personable, knowledgeable and went above and beyond to help us. Everyone worked with us to ensure we wer More

by jabjab46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you and Happy New Year! We strive to offer all of our guests' exceptional service both before and after the sale. Employees like Michael make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, James A. Bulger, General Manager

December 31, 2016

Fantastic Service I had an amazing experience buying my new Infiniti. Jonathan Stanhope was our salesman and he was great! Very friendly and helpful. I was concerned ab More

by SpeedyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Christian Urraca, Jonathan Stanhope
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy 2017! James A. Bulger, General Manager

December 30, 2016

Earned every Star Jonathan Stanhope helped us with our purchase of a certified pre-owned QX56. Our entire experience from start to finish was outstanding thanks to his More

by meredith0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Meredith, for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 30, 2016

Very professional and friendly for me everything it's perfect after I'm looking at car so many different dealership I found nice people honest and friendly everything is perfect th More

by Buddy silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for the wonderful review. Michael is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 30, 2016

Excellent , best ever. Working this Jonathan Stanhope changed my perspective on car buying. Couldn’t have gone smoother. I came looking for QX30 , but Jonathan showed me a More

by KirSch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! We appreciate you leaving such a kind review. We think Jonathan is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Happy Holidays! James A. Bulger, General Manager

December 30, 2016

Jonathan Stanhope We just bought our second Infiniti from Infiniti of Westborough/Jonathan Stanhope and couldn't be happier. Jonathan and team continue to change the pe More

by CAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! We truly value your continued business and hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

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