Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,459 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,459 reviews

May 31, 2016

Great Service It's was time for my 1st service since buying my brand new car everything was took care of. Got a cash wash too. Also I'm in the process of buying a t More

by bk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Jun 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Infiniti of Westborough who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your family's automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

April 03, 2016

Professional, Pleasurable car buying experience. I have had horrible car buying experiences in the past, so I was very nervous. I came to Westboro Infiniti knowing what I wanted, but not sure I could More

by Krislise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Christian Urraca, Anthony Fortes, Avein Watson
Apr 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! I'm so pleased to know that our team made your buying experience a stellar one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, James A. Bulger, General Manager

March 31, 2016

Best car buying experience ever! Avein was excellent! He was attentive, friendly, efficient and professional. Avein went above and beyond what was expected of him to ensure I drove aw More

by Password123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Mar 31, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful review! I'm so glad to know Avein was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Infiniti! Best, James A. Bulger, General Manager

February 08, 2016

Great experience! This dealership puts all others to shame! NO pressure and great service and value! My go-to dealership forever! James Bulger and Jonathan Stanhope More

by liviesmum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Feb 09, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, James A. Bulger, General Manager

February 05, 2016

Ininfiti Jonathan helped me and my wife last year. I will say he is a total gentleman- Absolutely no pressure, easy to work with, and extremely personable. He More

by Billarchitect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 05, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking time to leave us a great review. We are so pleased to hear that Jonathan did a great job with assisting you and your wife with your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

February 04, 2016

Amazing experience! James and Johnathan at Herb Chambers Infinti, Westboro were just amazing to deal with. They are courteous, professional and patient. This is my fifth More

by Gmheli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Jonathan Stanhope
Feb 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Jonathan and Christian. They are valuable members of our team. We trust you are enjoying your new Infiniti and look forward to the opportunity to serve your automotive needs for many more years to come! Best, James A. Bulger, General Manager

February 04, 2016

The epitome of customer service My experience at Herb Chambers Infiniti in Westborough, MA was wonderful. I worked with Anthony Fortes the Pre-owned Manager, he is very proficient a More

by LaideeBraxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fortes
Feb 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! I'm so glad that Anthony was able to assist you with your Q50 purchase. He is such an asset to our team. If any questions arise about your Q50, feel free to reach out to us. We value your business and hope you enjoy your vehicle for many years to come! Best, James A. Bulger, General Manager

February 02, 2016

Silver infinity Jon showed me some cars and he was very helpful and really nice, I'd go back to him if I needed another car, thanks, Linda. More

by Linlou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 03, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Linda! I'm so glad that you had the opportunity to work with Jonathan. He's a valued member of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, James A. Bulger, General Manager

February 01, 2016

awesome jstanhope was great. origanally met him for test drive 1yr before buying. told him i wasn:t buying that day, and he took care of me just the same. More

by bricepickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Jonathan was such a positive one! Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

February 01, 2016

Quick, Easy, and Low Pressure. I came in looking for a certified preowned Infiniti G37x and was helped by Jonathan Stanhope. We found the right car within minutes and the negotiatin More

by smalley107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Christian Urraca, Jonathan Stanhope, Anthony Fortes
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased we were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

...
103
...