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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,419 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,419 reviews

January 30, 2016

John Stanhope is the best sales guy there! Excellent customer service. I recommend John Stanhope, not only is her very personable but he will do whatever it takes for you to make it a quick pr More

by Acs325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Jonathan. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 30, 2016

Wonderful experience I purchased a G37 from this dealership…It was a far ride for me from Quincy but the service that I received was amazing from Jonathan Stanhope and cre More

by Gmak09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to tell us about your experience. Hearing that Jonathan took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new G37 and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

January 30, 2016

A great place to purchase your vehicle. My experience at herb chambers Infiniti In westborough was a great experience. From the moment you walk in , you tell yourself you have to get a vehic More

by Yusuke21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jonathan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

January 30, 2016

Great car buying experience! Refreshingly excellent car buying experience. Jon's brand knowledge was very impressive, not a single unanswered question. He was also very easy to wo More

by Scott D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Scott, for taking the time to share your experience with Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found him to be knowledgeable. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

Great experience Car buying is never fun, but I found the staff to be very friendly and knowledgeable. I got the help I needed without feeling pressured, and was able More

by Kyyky123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
January 30, 2016

100% loyalty because of experience My husband and I purchased an fx35 from Jonathan Stanhope a few years ago. We are in the process of looking for a new vehicle. All service spots have More

by mgove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Urraca, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 29, 2016

Excellent experience with Avein Watson Just recently got my beautiful 2015 infiniti q50 and had excellent experience with Avein Watson. Avein has a great style and applys no pressure!! I re More

by Marialaina123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Jan 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Avein and Christian here at Herb Chambers Infiniti of Westborough! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 29, 2016

My Sales & Finance Rep and overall experience was Top Notch! I had the absolute BEST and STRAIGHTFORWARD car sales experience working with Avein Watson. He is highly responsive and goes above and beyond for his More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Jan 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Leo! We value our guests' feedback and I know Avein and Christian will appreciate your encouraging words. We truly thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 28, 2016

Loved my experience! I had a wonderful car buying experience working with Sy Smit, John Cantlin and their team. I would highly recommend him and Infiniti of Westboro. I wa More

by LizW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Sy Smit
Jan 28, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Liz, for taking the time to share your encouraging words and kind recommendation. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 28, 2016

Reviewing James Omede I purchased QX-60. The process was smooth and painless. Our dealer was James Omede. He is amazing! He is a thorough gentleman, was sensitive towards o More

by Fozia Qamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Omede
Jan 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with James. I'm thrilled to hear how happy you are. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

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