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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,459 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,459 reviews

January 31, 2016

Wonderful experience I purchased a G37 from this dealership…It was a far ride for me from Quincy but the service that I received was amazing from Jonathan Stanhope and cre More

by Gmak09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to tell us about your experience. Hearing that Jonathan took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new G37 and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

January 31, 2016

Excellent service Jon my salesman was excellent at showing me cars that suited my price range. He was also very knowledgeable about each car he showed me . Definitely g More

by Jmoney87artlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 31, 2016

FIVE STAR EXPERIENCE!!!!! I leased a Q60 coupe. What is important to mention is that during the entire process my sales rep Jonathan Stanhope made me feel secure, respected an More

by GQ60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Paul, for taking time to write this review. I'm so happy to read that your car buying experience with Jonathan was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 31, 2016

Great Experience Came there looking to get out of a car I didn't like and these gentlemen made it work. I'm happy with the car I got from them. They were very nice and More

by bk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Avein Watson
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 30, 2016

Efficient, and to the point. I just came in to browse my used kia options. No hassle or pushiness. And he answered all of my questions to the fullest extent and then som e. Overal More

by MinivanMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jonathan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

January 30, 2016

Great car buying experience! Refreshingly excellent car buying experience. Jon's brand knowledge was very impressive, not a single unanswered question. He was also very easy to wo More

by Scott D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Scott, for taking the time to share your experience with Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found him to be knowledgeable. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

Best car buying experience ever! Jonathan Stanhope was the best sales person we have ever had. He never pressured us, new everything about the vehicle, and has been following up wit More

by Lablady, Dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Dianne, for taking time to write this review. I'm so happy to read that your car buying experience with Jonathan and Christian was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 30, 2016

Easy as pie! Sales to service was a pleasure to deal with. Car buying can be stressful but my experience was nothing but easy. I didn't feel pressured...I bought More

by Heather2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
January 30, 2016

John the Seller John is an excellent dealer who had an actual interest in what was best for me and me family. Great asset for your company and would come back anytime More

by Chippy1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for the recommendation and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 30, 2016

Great buying experience I came to buy a car and Avein Watson was the sales person that helped me out. He knew what car would fit my budget and helped me get the best buying o More

by Billartey20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson, Eric Rafter
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Irvin, for taking the time to share your experience with Avein and Eric. I’m so glad to hear you had such an enjoyable visit. I will be certain to let them know they are doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

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