
Herb Chambers INFINITI of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,439 reviews
I highly recommend this dealership. Excellent customer service and quality work time and time again. Incredible staff who go out of their way to accommodate and cater to their customers. They have totally service and quality work time and time again. Incredible staff who go out of their way to accommodate and cater to their customers. They have totally changed my perception of car dealers - in a very positive way. More
I highly recommend this dealership. The GM Pranav and my salesman Matt were extremely friendly, helpful, patient, and informative. They made sure I was happy and all my needs were met. The process was smoot salesman Matt were extremely friendly, helpful, patient, and informative. They made sure I was happy and all my needs were met. The process was smooth and quick and I have them to thank for making it stress-free. This was my first car purchase and it was a great experience! More
Avoid this dealer and Dave the Service Manager at all costs. They have given me nothing but problems with my 2007 Infiniti G35x that needed a brand new engine at 62K and a major vibration issue that they costs. They have given me nothing but problems with my 2007 Infiniti G35x that needed a brand new engine at 62K and a major vibration issue that they won't look into anymore because they have already spent too much money on my vehicle. Dave has lied to me a number of times about loaner vehicles and said to Consumer Affairs that he wont look into car anymore due to the fact that i don't have the same brand tires that came on the car. Are you kidding me? So they are blaming my Yokohama tires for the issue when he told me that the tires aren't the issue. Lied directly to my face. Please be warned about this rude service manager. He will throw you for a loop just to save money. I will never buy another Infiniti again because of this dealership. More
Anthony was great to deal with and he is a very knowledgeable and professional salesperson. My experience at this dealership was better than any I have had in the past. knowledgeable and professional salesperson. My experience at this dealership was better than any I have had in the past. More
I used the Consumer Reports "Build and Buy" program to request a price quote on a G37 AWD sedan and was contacted within 30 minutes by the dealership after submitting the request. When I went t program to request a price quote on a G37 AWD sedan and was contacted within 30 minutes by the dealership after submitting the request. When I went to the dealership I was introduced to Anthony Carlino, the sales rep, and he was excellent. I had never used this program before so I was expecting some glitches along the way, but there were none. Anthony honored the price that was quoted in the report and he had a no-pressure approach. When we test drove the car and when we went to pick it up, Anthony took the time to explain all of the features on the car. Everybody we met at the dealership was extremely nice and the facilities are beautiful. We got a great price on a great car, and this was easily the best car buying experience we have ever had. More
No pressure, very knowledgeable! Appreciated that John asked us what was most important to us in a car. Impressed at entire experience. Would definitely recommend to friends and family. asked us what was most important to us in a car. Impressed at entire experience. Would definitely recommend to friends and family. More
Our experience at Infiniti of Westborough was exceptional from start to finish. First of all, the presentation of vehicles on the lot and the overall polish of the property is very inviting. It wasn't long from start to finish. First of all, the presentation of vehicles on the lot and the overall polish of the property is very inviting. It wasn't long before we met John Cantlin, who was superb. John was beyond patient, and he made sure he knew what we wanted before he began educating us on our options. Basically, he listened, which is a skill that many car dealers surprisingly lack. Overall, John was the perfect combination of professional yet personal. Of course, it is also worth mentioning that he sold us a fantastic car at a fantastic price...with no negotiating whatsoever. I would recommend him and the dealership without reservation. More
Our salesmen Matt was great from start to finish. He was helpful and patient as we searched for the right used car. He even came in on his day off to make sure that we were happy with the car and that it wa helpful and patient as we searched for the right used car. He even came in on his day off to make sure that we were happy with the car and that it was detailed to our standards. We would highly recommend visiting Herb Chambers Infiniti of Westboro, and make sure that you ask for Matt Rainha, you will be happy you did!!!!! More
We visited this Infinity dealership not really expecting that this was a car that we would end up buying - Anthony changed that! He was very friendly right from the beginning - even though he knew Infinity that this was a car that we would end up buying - Anthony changed that! He was very friendly right from the beginning - even though he knew Infinity wasn't our first choice. He knew his product inside and out and wasn't overly aggressive with trying to sell us. When asked what number he could give us to make us choose Infinity without looking at other cars, we responded that it would have to be "something crazy." Well, they delivered "something crazy." We ended up with a car I am certain we will love for many years to come at an unbeatable price. Anthony was truly a pleasure to work with. More