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Herb Chambers INFINITI of Westborough
Westborough, MA
1,527 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,527 reviews
October 03, 2025
The dealership has a reputation for clear and honest communication, which was exemplified by Sami Zachary, He was fair, straightforward, and pleasant to work with. communication, which was exemplified by Sami Zachary, He was fair, straightforward, and pleasant to work with. More
by Bethfmcc
October 01, 2025
Sami came to my house to do the paperwork and a runner is coming tomorrow to deliver my new car. That is excellent customer service. coming tomorrow to deliver my new car. That is excellent customer service. More
by brygaudet
Employees Worked With
September 30, 2025
Sami, Kevin and Don have been a pleasure to deal with. Sami really knows the cars inside and out and Don made the financing very easy and painless. Sami really knows the cars inside and out and Don made the financing very easy and painless. More
by Bubba0865
Employees Worked With
Other Employees :
Max Elentukh, Rachel Augusto
September 27, 2025
This dealership was wonderful to work with to sell my car and Sami made it seamless and smooth. He didn’t pressure me into anything and got the deal done. and Sami made it seamless and smooth. He didn’t pressure me into anything and got the deal done. More
by amandabenson55
Employees Worked With
September 26, 2025
Herb Chambers Infiniti was fair, friendly and honest. I appreciated their approach and was treated well. I appreciated their approach and was treated well. More
by Nunkovic
Employees Worked With
September 23, 2025
The dealership was different than some I’ve worked with in the past as they were much less pushy and didn’t try to force banks or services upon me. It was refreshing. in the past as they were much less pushy and didn’t try to force banks or services upon me. It was refreshing. More
by justindlwang
September 18, 2025
I had a fantastic experience getting my new car at this Infiniti dealership. The entire process was smooth from start to finish. The staff was welcoming and knowledgeable, never pushy, and made me feel com Infiniti dealership. The entire process was smooth from start to finish. The staff was welcoming and knowledgeable, never pushy, and made me feel comfortable throughout. A special shoutout to Sami Zakhary— he was incredibly helpful, patient, and genuinely cared about finding the right car for me. He answered all my questions, explained everything clearly, and made the whole experience stress-free. His knowledge about the car was impressive; from performance to tech, and made sure I understood everything before making a decision. He was patient, honest, and truly cared about helping me find the right fit. You can tell he’s passionate about what he does, and it made a huge difference. I highly recommend this dealership, and if you go, definitely ask for Sami! More
by malak
Employees Worked With
September 16, 2025
The procedure for selling my car went smoothly and I was pleased with the value offered me. pleased with the value offered me. More
by Norm corbin
Employees Worked With
September 06, 2025
Sami was very helpful in selling my car. Great communication. He’s a total professional. Great communication. He’s a total professional. More
by mattgeorge986
Employees Worked With
August 30, 2025
We worked with Sami who was just great from beginning to end. He knows his cars, that's for sure. He made the entire process very easy. We appreciate his hard work so much. end. He knows his cars, that's for sure. He made the entire process very easy. We appreciate his hard work so much. More
by Laurie007
