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Herb Chambers INFINITI of Westborough
Westborough, MA
1,496 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,496 reviews
July 03, 2025
Always tremendous customer service. Ferdy always makes sure that the customer is satisfied. It's my Infiniti dealer of choice. Ferdy always makes sure that the customer is satisfied. It's my Infiniti dealer of choice. More
by Gregory
Employees Worked With
June 27, 2025
Sami has been a pleasure to work with in a complicated process that is buying a car, he is a straight forward and honest guy process that is buying a car, he is a straight forward and honest guy More
by Josheadie24
Employees Worked With
June 26, 2025
I always have great service and prompt help at this dealership each time I visit dealership each time I visit More
by Sarah.tomkins
June 24, 2025
We needed a second car for our family quickly, and Bryce, Kevin, and team were helpful and accommodating. They were friendly, knowledgeable, and made the process simple. Kevin, and team were helpful and accommodating. They were friendly, knowledgeable, and made the process simple. More
by Anon
Employees Worked With
Bryce Jarrett
June 23, 2025
My parents just bought me a new car. Sami made the experience easy and enjoyable. Sami made the experience easy and enjoyable. More
by Mollyrbail257
Employees Worked With
June 23, 2025
Sami was extremely helpful in our purchase. Made sure we understood everything and was able to limit our trips back and forth from Western Mass. I highly recommend him if you are in the market Made sure we understood everything and was able to limit our trips back and forth from Western Mass. I highly recommend him if you are in the market for a vehicle. More
by Melissa
Employees Worked With
June 22, 2025
Excellent service provided to a new customer who was passing through the greater Boston area passing through the greater Boston area More
by Tmullin109
Employees Worked With
June 22, 2025
Ferdy was my service advisor and was very professional and accommodating. Very easy experience. Thanks and accommodating. Very easy experience. Thanks More
by Jim Burns
Employees Worked With
June 21, 2025
Sami took great care of us. Honest, genuine person who wants to do everything he can to help. I would buy from Sami again in the future and really enjoyed working with him on my Honest, genuine person who wants to do everything he can to help. I would buy from Sami again in the future and really enjoyed working with him on my purchase. More
by paulsalafia
Employees Worked With
June 21, 2025
Westborough Infiniti had a make and model I needed and Sales Rep Stiwar Polanco and the business office got me a great rate and a wonderful and professional experience in their lovely showroom. GREAT JOB! Sales Rep Stiwar Polanco and the business office got me a great rate and a wonderful and professional experience in their lovely showroom. GREAT JOB! 👍 Update: Upon driving off the lot I noticed the Service department forgot to put the Inspection sticker on my car but I alerted the Service department and Stiwar and came back this morning and it was resolved very quickly. I also didn't previously have the business card of Kevin Hosein who was great in finding my ideal rate and plan with TD Bank. THANKS KEVIN! YOU AND STIWAR ARE THE BEST! 👍 More
by Andy Turpin
