Matt Demers
Matt Demers at Herb Chambers INFINITI of Westborough

Matt Demers

Assistant Service Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

4.7
179 Reviews
4.7

179 Reviews

Write a Review

179 Reviews of Matt Demers

April 19, 2024

Dealership Rating
Employee Rating

Herb Chambers Infinite of Westboro service is top notch! I’ve been going there since 2020 and they treat the customers good! Service was great and with a car wash and vacuum! Thanks guys! More

by drusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

Apr 23, 2024

Herb Chambers INFINITI of Westborough responded

We're delighted to know you've been enjoying our service since 2020! Our team at Herb Chambers INFINITI of Westborough always aims for top-notch customer care. Thank you for your continued support and enjoy that clean car feeling!

March 31, 2024

Dealership Rating
Employee Rating

Ferdy and the service team made the process seamless. I was greeted immediately and everything was explained in detail. A video explanation was sent while I waited and I enjoyed a hot drink with a snack. More

by Kgosselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco, Max Elentukh, Ali Lewis , Stiwar in sales and Mark in finance

February 19, 2024

Dealership Rating
Employee Rating

I always get great service from this dealership, both in Sales and the Service Department. I just bought my 3rd car from them! I highly recommend this dealership! More

by lsharon5573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Herb Chambers INFINITI of Westborough responded

We're so glad to know you've had consistently great experiences with our Sales and Service Departments at Herb Chambers INFINITI of Westborough. Thanks for choosing us again, we appreciate your recommendation!

February 02, 2024

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Employee Rating

Great experience and very knowledgable They were able to get me my car very Quickly a d at a great price More

by jbloomingda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Herb Chambers INFINITI of Westborough responded

Thanks for the feedback! We're glad to know that our team at Herb Chambers INFINITI of Westborough was able to provide you with a great experience. Enjoy your new car!

January 20, 2024

Dealership Rating
Employee Rating

Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More

by Danielle.melendez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Herb Chambers INFINITI of Westborough responded

Danielle, we're delighted to know you had an amazing experience with our team at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

January 12, 2024

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Employee Rating

Fran is Great friendly and always accommodating. That’s why I go there for Services. More

by Debbie Parker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Herb Chambers INFINITI of Westborough responded

Thanks so much, Debbie. We look forward to your next visit to Herb Chambers INFINITI of Westborough!

January 06, 2024

Dealership Rating
Employee Rating

Great dealership with a great facility. The overall experience was amazing and very quick and easy. More

by Manish Jha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

Jan 08, 2024

Herb Chambers INFINITI of Westborough responded

Hi Manish, thank you for the 5-star rating! We're pleased that our team provided you with an amazing experience that was quick and easy during your visit. We'll see you next time at Herb Chambers INFINITI of Westborough!

December 07, 2023

Dealership Rating
Employee Rating

Every aspect of my experience was outstanding. Greeted warmly by all; technical diagnosed and fixed a simple problem that I created. The tech department was very friendly, explained the issue an More

by glennszalay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Herb Chambers INFINITI of Westborough responded

Glenn, it's great to know that our team at Herb Chambers INFINITI of Westborough was able to provide you with an outstanding experience. We're always here for any assistance you need!

December 05, 2023

Dealership Rating
Employee Rating

I will never return to you for service, thanks for putting the tire on, besides other things you did not take care of!!cya More

by swl6789@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Blasco, Ferdy Franco

Dec 05, 2023

Herb Chambers INFINITI of Westborough responded

We're sorry to read about your dissatisfaction with our service. We strive for excellence in all we do and it's clear that we fell short during your visit. If you'd like to discuss this further, please don't hesitate to reach out directly so we can address any concerns or issues you may have had. Thank you, Jason O’Brien - General Manager - jobrien@herbchambers.com

November 30, 2023

Dealership Rating
Employee Rating

Everyone was super nice and helpful. Waiting room is a dream. Gave me the option to get a loaner since my appointment was going to be long. More

by joaneddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

Dec 01, 2023

Herb Chambers INFINITI of Westborough responded

We're glad to know you had a positive experience at Herb Chambers INFINITI of Westborough. We always aim to provide comfort and convenience for our customers. Thanks for your feedback!

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