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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,445 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,445 reviews

December 19, 2017

Great Expereience First time at Infiniti of Westborough and first time leasing a car. I had a great experience thanks to Paul Kilian! He was very knowledgeable and eas More

by racquel.rhode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kilian
Dec 19, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Racquel! Our top priority is delivering flawless customer service. It's so nice to know that Paul was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Happy Holidays! James A. Bulger, General Manager

December 19, 2017

Excellent Service - Avein Watson & Team Avein Watson and the entire team @ Herb Chambers INFINITI of Westborough were very knowledgeable, easy to work with and overall provided for an excell More

by Vincent Blea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 19, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Vincent, so much for the wonderful review. Avein is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 18, 2017

great experience QX50 purchase Sy Smit could not have been more helpful - no pressure, very knowledgable, a great price, and a totally hassle-free experience . Everyone at the deale More

by infinitiguy123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Dec 18, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you! We really appreciate you taking the time to share your experience with Sy. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 17, 2017

An incredible salesperson, with experience and full knowledg Avein Watson was the salesperson that was assigned to me. I couldn’t have been happier with his personalized service. I would recommend him to anyone More

by Mrs.Wm. Kuns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 17, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Avein. It’s a pleasure to hear that he was so helpful and provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 16, 2017

Excellent experience Great dealership Exceptional staff I wanted to share my experience purchasing a new 2018 Q50 Red Sport at Herb Chambers Infinity of Westborough,my salesman Michael Price was low pressur More

by Ronb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Michael Price
Dec 17, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Ron, for sharing this terrific feedback and for choosing Herb Chambers INFINITI of Westborough for your purchase needs! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Highly recommend! This was my second purchase from Westborough Infiniti. My sales consultant Avein Watson exceeded any and all expectations that were initially set fro More

by Sneenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much! Our primary concern is delivering flawless customer service and I’m happy to know that Avein was able to provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Great service excellent follow up Aveen provided just the sort of experience I was hoping for when shopping for my next car. Prompt, attention to detail and very informative. Would def More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Troy! I'm thrilled that we could work with you to ensure that you received exactly what you wanted in an INFINITI. I'm also happy to hear that you enjoyed working with Avein, he truly is a wonderful asset to our team. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Sy was EXCEPTIONAL in our time of needing a new vehicle We had experienced some major issues with the vehicle we owned on our way home from Florida. The vehicle wasn't in the state of MA and we needed to ge More

by fjp
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Sy Smit
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind words! I'm so pleased to learn that Sy and John made your visit so enjoyable. They are such assets to our team and will appreciate your kind words. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Great experience great customer service from Avein Watson I gave Avein Watson 5 stars he is a great sales man and he take great care of his customers he helped me purchase a great a reliable car thank you Ave More

by Train77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much! Our primary concern is delivering flawless customer service and I’m happy to know that Avein provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Great Service! Thank you Avein! Avein Watson was super attentive! I love my EX35! He has continued to reach out to me just to check in! Definitely recommend Herb Chambers Infiniti More

by Melissasayegh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Melissa! Enjoy your new INFINITI EX35, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

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